boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 707 Reviews

14 %

of reviewers recommend boohooMAN

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Metrics

1.7

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order on 1/9/22 that totaled $351. I received a notification 2 days later that half of my shipment was sent. I never received an email regarding the second half of the order. After weeks passed of not receiving my order, I contacted UPS and was told that the half of my order that was shipped was held in customs because boohooMAN never sent notification of the package. When I contacted boohooMAN for a refund, they only issued $131 for the half of the the order that was shipped and sent back to them from customs. To this day, I have never heard back about the second half of my order nor have they responded to any of my emails requesting them to refund the full amount of my order”

Helpful Report

Posted 2 years ago

“The shirts and jackets fit true to size and look like what’s shown on the website. However, the pants fit two sizes too small. I ordered two pairs of pants at size 44 waste, and as soon as I took them out of the bag I knew they were way smaller than a 44. I even checked the size charts on the site multiple times to ensure that the sizes would be true. Pretty crappy.”

Helpful Report

Posted 2 years ago

“The quality of the clothing I ordered is absolutely terrible. I ordered an item that looks nothing like what was shown online. DO NOT ORDER FROM BOOHOOMAN!!”

Helpful Report

Posted 2 years ago

“They systematically lie about their offers and prices just to lure you in but you only to find out the truth when it comes to checkout. This is disgraceful. There can be no excuses. You try to buy something 10 seconds after receiving an email or notification for special offer etc but as soon as it comes to checkout the offer isn’t valid for some reasons. Boohooman is cutting their own feet because of systematic lies and manipulations. I probably won’t shop from these crooks anymore. Please don’t reply with your pathetic lies and excuses and how sorry you are because of my bad experiences. I know you’re game. Unfortunately, most punters will just ignore it and you will just about stay afloat.”

Helpful Report

Posted 2 years ago

“I have tried for 3 days to get a QR code to send am item back.But it won't accept my order number(which you sent me)or my email (which you have be using for me)There's not even help on the chat”

Helpful Report

Posted 2 years ago

“They say the do big and tall but the length available is only regular. Like come on!!! So what happens to those with long legs. Its disappointing yet in regular sizes they have longer fits. Trying to get stuff for my hubby who is quite tall. Step up boohoo please.”

Helpful Report

Posted 2 years ago

“One of the most rubbish clothes outlet to ever exist in somewhere wherever they are scamming people hiding. Bought two jumpers. Terrible material used, washed it once and had no choice but to put in the bin. I think they need checking from by Trading Standards”

Helpful Report

Posted 2 years ago

“Would give no starts but not an option. I did not receive my product and then they only sent me 2/3rds of my refund. They claim they provided me a service which mas worth my shipping fee... But I didn't get anything. Basically they just stole $10 from me.”

Helpful Report

Posted 2 years ago

“I brought some clothes from them and I paid extra to get my order early, but my order came late. Then my order had half of the items missing. I was blamed and banned from ordering again.”

Helpful Report

Posted 2 years ago

“I order one pair of joggers for standard shipping 7-10 business days. On Jan 31st. I contacted there “customer service” that takes at least one day to get back to you who said that they don’t know why it’s being delayed and that if I don’t see an update on my shipment on March 3rd to contact them and they will know what’s wrong.”

Helpful Report

Posted 2 years ago

“I order a pair of shoes a month ago and still have not received them. They said it would be 8-10 days. I have also emailed them over 6 times and still no reply back”

Helpful Report

Posted 2 years ago

“I have returned goods. It's been 3 months, and haven't got my money back. Everytime i contacted customer service, they always told me to wait. What a horrible fucktards”

Helpful Report

Posted 2 years ago

“Terrible company. USA delivery is 8-10 business days. Every order I’ve made ( 10 + orders ) have been delivered over 2 weeks, usually a whole month late. Only order from BoohooMAN if you want low quality clothing delivered very late.”

Helpful Report

Posted 2 years ago

“I have been purchasing items from boohooman for about 3 months have about 5 items ordered so far and all have been delivered and quality has been good . Not sure why everyone else is having issues but personally I would recommend them . The package I ordered is actually coming 4 days earlier than expected and is out for delivery at the moment .”

Helpful Report

Posted 2 years ago

“Ordered a tracksuit for my Grandson for Christmas, received a woman's all in one, that looked as if it had been worn. Returned on 10th January. Sent proof of posting three times. Numerous emails later and false promises, still waiting for a full refund. Always a different person that responds, but only after 72 hours!!! Will never buy from them again.”

Helpful Report

Posted 2 years ago

“Wait my order for more than 2 weeks. Never arrived. Just received a partial refund email stating my order has been returned. I had to contact them for a full refund since he never arrived. More tham 2 weeks wasted. Never recommend”

Helpful Report

Posted 2 years ago

“DO NOT waste your money if you are tall with average waist size. There sizing chart is incredibly inaccurate and the pants WILL NOT fit. They also charge you to return the clothing even though they know very well that the pant's would not fit based on the questions they ask you about your size.”

Helpful Report

Posted 3 years ago

“Placed order Dec 9th for delivery before Christmas. On a Dec 23rd the tracking showed the order hadn’t even been processed yet. When I reached out to customer service they said it would be here Dec 27th. That day came and went. I emailed again Jan 4th and they gave me a $5.00 voucher for their site, why would I want that. I will not ever be ordering from them again. They said to give it til Jan 25th before they can process a refund and say it’s lost. Today is Jan 11th still no package.”

Helpful Report

Posted 3 years ago

“I checked to see where its coming from and it says New Jersey. I'm waiting and waiting and waiting some more. I go to track the order and it says that it has to clear customs from Great Britain. If I had known that, I wouldn't have ordered from so far away.”

Helpful Report

Posted 3 years ago

“This is NOT a reliable site at all! I never got my order! No customer service only a robotic one that’s rubbish! Useless trying to get a refund ! And I paid $9.00 in shipping for a beanie hat!”

Helpful Report

Posted 3 years ago

boohooMAN is rated 1.7 based on 707 reviews