boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 707 Reviews

14 %

of reviewers recommend boohooMAN

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Metrics

1.7

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is currently October 4th and my package was supposed to be here by "September 28th" then they pushed it to October 1st,then they pushed back to the 4th which it today and I still haven't received it..... This whole clothing brand is a scam... I will never order from here again”

Helpful Report

Posted 3 years ago

“Worst quality of clothing I've ever purchased. The clothing is covered in bobbles after only wearing once. Was told by support staff to use a razor to remove them. Ludicrous. First time purchasing from Boohooman, will never purchase from them again and would highly recommend you avoid. Live chat support literally just said to use a razor and ended the chat.”

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Posted 3 years ago

“If your looking for a solid answer here it is this place is a huge huge scam and rip off !!!! I will be using my social media platforms to also expose this fraudulent company”

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Posted 3 years ago

“Horrible! I order items end of July 2021. I ordered 12 items. I received six items. I contacted customer service and was Told to wait till the end of the month until anything could be done. I waited until the end of August and still did not receive my items I also requested for a refund and still did not receive a refund. I am very disappointed I will no longer be supporting this company. I try to support my own however customer service like this makes it very difficult. I am also a professional businesswoman and this is not how you run a business. I have proof and every time I try to attach the photos to this review it takes away the submit button, interesting 🤨”

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Posted 3 years ago

“DO NOT BUY FROM HERE. WILL STEAL YOUR MONEY AND NOT REFUND.”

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Posted 3 years ago

“My son ordered some pants for homecoming. He ordered 30R and looked on the website that explained R is for regular which means 32 inches in length. This is the size of all his pants and they fit great. He got the pants, they are too short not to mention snug. After looking at the tag to make sure they are what was ordered they were in fact labeled 30R, however right below this on the tag it explains the length is 81cm which is shy of 32inches. After already paying $15 in shipping and then for them to make us pay $4 to ship them back for a refund makes me upset. They don’t see this as mislabeled item and not what was expected or ordered. Also this was the first time ordering from them and we ordered just the one item. They have refused to help us with refunding the initial shipping with the refund and/or the return shipping at very least. We would only get $16 back and would have paid over $40. Thats robbery in my opinion. This was also my sons money he earned and he is only 15. We will never even look at this website again and definitely will never order from them. Sounds like there are many reviews not in their favor. Hopefully it stops some people from ordering from them.”

boohooMAN 1 star review on 24th September 2021

Helpful Report

Posted 3 years ago

“Worst place to buy cargo pants. I got 2 Large pairs from the tall sizing section and I really regret making that decision. They fit small around the waist, insanely small, coming from a tall guy. Secondly, the crotch space is horrible there is no room for your balls and that’s there design so whether is XXL or M it is going to have no room there. And to return it costs $4, plus my $15 delivery fees won’t be refunded. So I lost $19 for $40 worth of pants. No wonder why they don’t have a review section on there website.”

Helpful Report

Posted 3 years ago

“I never received my items after 2 months and they are telling me to wait a month before they can do anything about it?”

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Posted 3 years ago

“I put a wrong address (country) when placing an order. I noticed the error right after payment.I contacted them and they replied that they can't make any changes.Instead they said i go pickup the package from that address which does not even exist in that country. :(”

boohooMAN 1 star review on 16th September 2021

Helpful Report

Posted 3 years ago

“I’ll start of by saying that if you are a bigger guy size up because the clothes runs small. Even by sizing up there is a chance the clothes will still run small the clothes won’t fit exactly as pictured!!!!! make sure that you are 100% willing to loose that money if the clothes aren’t what you where expecting or just return them. Be cautious the clothing is nice but you can tell by just a couple wash they will start to look bad especially if you are buying sweatpants.”

Helpful Report

Posted 3 years ago

“I ordered a couple of joggers and graphic t shirts, its been more then a Month, I have waited long enough. But they arrived two days ago, with 3 joggers missing and 2 tees missing, bag damaged. I have talked to an ombudsman, I am going to take legal action for this, this is unacceptable as they are hungry for money and do not want to help you. DON'T BUY ANYTHING FROM HERE I BEG YOU>”

Helpful Report

Posted 3 years ago

“Ordered June 12th, its September 11 and I still havent received the order. The tracking shows its been sitting in the same spot since July 15th. Will never order from here again.”

Helpful Report

Posted 3 years ago

“Bareable quality to wear around the house so I decided to place a 2nd order for a few things while there was a big sale - I ordered the same size every time... and literally none of the sizes were the same, all the labels say XL... but I now have a bunch of XS, S, M and maybe 1 actual XL. Gave them to my cousin who is 15 years younger than me.”

Helpful Report

Posted 3 years ago

“Disgusting. Ordered 27 items and delivered in 3 bags. Paid £5.99 for Selected Day Delivery which 1/3 parcel arrived a day after that day and 2/3 arrived 2 days after that. One bag was ripped 10-15cm. Contacted via Live chat… Response: All items were scanned, please check your parcel and you will find it there. We are unable to offer a replacement or a refund. - Like I haven’t checked already Accept your mistakes at least. Also you might as well get your staffs trained with customer service, how to pack - without overfilling one bag to save bag use, how to find a good bag to ship.”

Helpful Report

Posted 3 years ago

“Do not order from them. Ordered on august 20th, and I payed $10 for shipping and it said it would get delivered on august 28th. Anthen what do you know, they push it back to September 10th, and it still hasn’t came. Now they said it won’t be here till September 25th. All I gotta say is this company is bs.”

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Posted 3 years ago

“Terrible service. Just wanted a simple refund and they wasn't able to understand what I was asking for. Won't shop here again”

Helpful Report

Posted 3 years ago

“Literally ordered 11 days ago and still haven't received my items. Seriously, how long is the delivery!? Extremely slow customer service and be cautious when ordering from boohooMAN. If you're willing to wait 10+ days and willing to have items missing, go for it. My opinion is to NOT buy from boohooMAN. Not worth the wait.”

Helpful Report

Posted 3 years ago

“If you see this do NOT buy from them!! They take forever to ship (Still haven’t had my item shipped as I type this ) and have horrible customer service. They’re quick to take your money but ship whenever they feel like. If you’re reading this and still feel like ordering I HIGHLY recommend you not to, but do it at your own risk and don’t say someone didn’t warn you.”

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Posted 3 years ago

“I never had a problem with them before but I will never buy anything else from them . I ordered express shipping the package came at the same time regular shipping estimated. Then when I get my items I missing like 5 items I called customer service. They tell me it’s nothing that they can do as they scanned the item before shipping. I messaged them back offering to send the stuff back and get my refund. I got no answer”

Helpful Report

Posted 3 years ago

“Package took way too long. It took almost a month of shipping and the clothes are bad quality. The graphic tee was already faded away by the time it got here. Don’t buy from this website you’ll regret it.”

Helpful Report

Posted 3 years ago

boohooMAN is rated 1.7 based on 707 reviews