boohooMAN Reviews

1.7 Rating 701 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

Questions

Metrics

1.7

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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Helpful Report

(3 weeks ago)

You can contact BoohooMAN by Email, Live Chat and Telephone.

Helpful Report

(3 weeks ago)

63.38%

Industry Average

“ I've mainly ordered clothing but have purchased a few accessories as well and theyre great for the price point! Their customer service has been great so far and returning things is a breeze. ”

- Jake

“ Excellent customer service! Ordered an item but an issue arose. I contacted customer service via FB Messenger and rep, Lotty, promptly and fairly resolved the issue which I really appreciated. I am very pleased with the level of customer service and courtesy that I received and I will happily order from here again. ”

- Robin

“ It took about 2 weeks to come, the customer service was good. They responded quickly to my email. The overall quality is good for clothing. I loved how they boxed the mens boxer briefs. I will be ordering again ”

- Shannel Jones

boohooMAN Reviews

Customer Service - Average