boohooMAN Reviews

1.7 Rating 701 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

Questions

Metrics

1.7

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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How quickly does BoohooMAN resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 30% of reviewers feedback is BoohooMAN takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

63.38%

Industry Average

“ Customer service is extremely positive to work with and I often feel as if I’m the one moving slowly. ”

- AJ

“ I have no idea what others are talking about, I got my order much earlier than expected,it was as described, and may I say very cheap. Maybe people get motivated to write reviews only when they get bad service. ”

- Anonymous

“ My order arrived very quickly. After an issue with it I got a speedy reply. The issue was rectified very quickly. Customer service was the best I’ve had from any company in a long time. ”

- Fiona

boohooMAN Reviews

Customer Service - Average