“I like the convenience and accessibility of Brightside. I have just started my journey and know I have several
miles to walk before I can make a thorough decision on how it is improving my mental health BUT I do think it is starting to improve it even if just slightly.”
“Overall, I'm disappointed in Brightside. On the one hand, I think the Medication segment is AWESOME. I think whatever formula is working in the background to prescribe the right medication is the secret sauce. Since meeting with my doctor and swapping medications, I am feeling better. That's a big plus.
The downside is the Therapy. I never felt that my therapist connected with my personal issues. Every time we started talking, we would get into a groove and it would be great. Then the next time we would speak, it was as though we were meeting for the first time again, and that became really frustrating.
So my feelings on Brightside are twofold. On the one hand, I'm feeling better, which is a huge relief. On the other hand, I feel like I blew almost $300 on really ineffective therapy. That's...a disappointment.”
“Being able to talk to a doctor to get a prescription for my mental health is/amazing. I feel like the doctor I have been assigned has been very responsive with her replies/information/feedback.
The therapy-side, I ended up cancelling on. It really just felt like an online workbook, with a cheerleader on the sideline, encouraging me to fill it out. When I had questions about the assignment, I wasn't given a response that actually answered my question or challenged me to think about it in a different way. The service just didn't hit home for me.”
“I have benefitted from the service and my depression is improving, however I was surprised when I would check in and wouldn’t hear anything back, even when I was reporting side effects. I needed to message my doctor specifically asking a question in order to hear anything from him. I was expecting more proactive, or at least reactive, outreach, even if it were just “I got your check-in and looks good, anything you want to talk about?”. As it stands today, I feel like recording my status is purely for my own benefit and feels like it all goes into a black hole, which leaves me questioning the value of the service.”
“It is convenient and affordable for me. I need to be on medication but I would benefit the most from a combination of medication and talk therapy. However I cannot afford therapy at this time so this is acceptable. I think this accounts for my progress being very up and die .”
“The medication part is easy and helpful, as are the self-guided CBT modules and worksheets. The messaging counseling format does not work for me as an ADHD person.”
“It’s accessible and helpful to have a framework every week, but the therapy isn’t what I expected and I wish there was a
way to do the lessons without interacting with a
counselor. It’s also a bit expensive.”
“The CBT lessons seem super basic and full of platitudes that people with depressoin have heard their entire lives and obviously doesn't help.
Also the part about going out and doing stuff and making friends during a pandemic was super funny. Not haha funny though.”
