BT Reviews

Name: BT
Rating: 1.41

1.4 Rating 775 Reviews

9 %

of reviewers recommend BT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great customer service just now by Josh in your Accrington Billing Centre. Needs a pat on the back/well done from his line manager”

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Posted 11 years ago

“can you tell me why Bt customer service is the worst I have ever encountered. they are the biggest load of crap I have come across”

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Posted 11 years ago

“Never ever received customer service as bad as I have tonight from BTCare, transferred 4 times and spent 8 hours on phone over 3 days!”

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Posted 11 years ago

“Worst customer service I've ever had. Deliberately make getting help hard. Can't wait to get rid”

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Posted 11 years ago

“About 3 years too late I'm afraid, appalling customer service when I was with you. Sounds like it's not improved much.”

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Posted 11 years ago

“I always thought that the reason BT charged more was their customer service was superior. It seems I'm wrong.”

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Posted 11 years ago

“this is why I stopped all my BT services 4 years ago, the absolute worst customer service.”

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Posted 11 years ago

“BTCare are awsome at customer service, no fault”

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Posted 11 years ago

“No landline for a week now and still no update. Poor customer service and unhelpful staff BTCare a change of providers is on the cards”

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Posted 11 years ago

“I've filled in this form several times. Was told I should phone customer service. Who told me to fill out the form. Just going round in circles. complete utter disgraceful customer service”

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Posted 11 years ago

“why oh why is your internet AND customer service so poor?”

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Posted 11 years ago

“Ended yesterday on an astounding note... some excellent customer service from BTCare. Credit where due.”

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Posted 11 years ago

“long story short - we're canceling btinfinity for poor customer service, and it isn't even been hooked up yet.”

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Posted 11 years ago

“Appalling customer service from BTCare who think it is ok to slam phone down on their customers”

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Posted 11 years ago

“Very bad customer service! why did I switch? 1 week, 3 requests and no call, no follow-up.”

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Posted 11 years ago

“Worst customer service I have ever experienced. Your service is dreadful all round.”

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Posted 11 years ago

“I reported my problem and a couple of hours later it was fixed! Brilliant customer service from the call centre :)”

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Posted 11 years ago

“SO angry with you lot right now! No redbutton service for months, formal complaint ignored! What's happened to your customer service?”

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Posted 11 years ago

“I am absolutly appalled at the service I have received over the last month along with the rude customer service!”

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Posted 11 years ago

“Some of my friends told me to avoid bt because the customer service was so dire, btcare. I said 'how bad could it be?' Well, now I know. 1 week without tv, internet of phone, diabolical. grrr leaving when the contract is up, avoid at all costs”

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Posted 11 years ago

BT is rated 1.4 based on 775 reviews