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Button & Sprung Reviews

4.9 Rating 2,779 Reviews
99 %
of reviewers recommend Button & Sprung
Read Button & Sprung Reviews

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Excellent all round - from the service in the beautiful showroom, to the ordering process and friendly delivery team - thank you!
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Posted 1 month ago
An excellent experience in the showroom, we did not feel rushed or pressured into anything which is very common for a mattress supplier. General quality of both mattress and bed frame is exceptional and worth it.
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Posted 1 month ago
Delighted with every aspect of buying my new mattress. The people I spoke to whilst ordering, could not have been more helpful and the delivery was punctual. The men who delivered were friendly and polite. The mattress is extremely comfortable.
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Posted 1 month ago
What a lovely company to deal with. Even though I was buying from the clearance items I received great customer service from Adam and Stephane and the delivery and installation by Maciek and Tomek was fast and efficient. My son is very happy with his new base and Montadale mattress. Quality products and lovely staff. The clearance section is definitely worth a look!
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Posted 1 month ago
Amazing experience, highly recommend for beautiful and quality beds. .
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Posted 1 month ago
Beautiful selection of beds and materials in the showroom and a helpful, friendly team. The whole buying experience was great and their aftersales service is superb too - we had a query, after hours on a Friday evening, left an online chat message and received a phone call just 10 minutes later. Would highly recommend if you're looking for a new bed.
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Posted 1 month ago
Our new Montadale mattress was delivered by the helpful and careful team to our upstairs bedroom. The mattress was for me, comfortable from the start, but my lighter-weight other half wasn't convinced initially. The 100 night trial period proved crucial as we kept discussing whether we'd keep it or return it... After about 90 nights we were both sure we'd be keeping it. The mattress looks and feels quality; it has an unnerving ability to make you want to lie down on it, it's comfortable. We were originally looking for a "soft" mattress as we were both having hip and upper arm pain from our existing mattress which always felt too hard. The "regular" tension of our new Montadale has proved to be sufficiently accommodating to both our different sizes and we're happy to recommend Button and Sprung.
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Posted 1 month ago
I went to the showroom to see the beds, and I was so well looked after. My son was too, with kids movies, juice and headphones! I was happy with the bed I chose and then tried out mattresses - having thought I'd buy a mattress elsewhere, I changed my mind after learning about the Button & Sprung craftmanship and materials, and then trying a few out and feeling how comfy they were! My delivery was booked in easily by the shorroom team member, and then the communication was great. I got a two hour window for delivery rather than having to stay in all day. Finally, the delivery team did the assembly which was a godsend. I'm so happy with the quality and comfort of my bed and mattress. I would recommend Button & Sprung to anyone!
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Posted 2 months ago
Thank you Natasha for taking the time to write your lovely review and we're very happy that you like your new bed and mattress. Kind regards, Matthew
Posted 1 month ago
A great experience all the way through, service at the showroom was extremely friendly and professional, welcoming but never pushy. Choice of products and fabrics was excellent as was the advice taht we were given on each of them. Once the order was placed B&S kept in touch with us regarding the delivery date. The team that delivered and installed the bed were very professional, helpful and friendly. A really positive experience and i would eagerly use them again.
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Posted 2 months ago
Very helpful staff. Good quality bed and the delivery was faultless. Def recommend this company
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Posted 2 months ago
Really delightful showroom, made the process very easy.
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Posted 2 months ago
We went to the showroom to choose our bed frame and frame. The overall process from the choice to the delivery and assembly went smooth. Martin and Sophia from the sales team were very helpful and have answered to all our questions. A special thank to Pavel and "Magic" from the delivery team for their clean and fast work and being very respectful also of the property. Upon our request, they were able to collect and disposed of our old mattress. It's a 5 stars service for us. The super king-size bed and mattress are amazing. We would definitely buy again from Button & Sprung.
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Posted 2 months ago
Excellent professional service in a comfortable welcoming environment, I was able to try out each bed with a cup of tea and talk with the very friendly staff 👍🏾
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Posted 2 months ago
Visited the store to place our order, staff were lovely and very helpful. Only issue was the choice of fabrics was huge so took a while to decide. Delivery was within timescales advertised, delivery guys were great and tidy. Highly reccommend.
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Posted 2 months ago
This is our second Button and Sprung bed, this time for our guest room. There is such a great choice and you can always find an option that suits your home perfectly. The delivery and build process was quick and efficient - Greg and Magic were so polite, extremely considerate taking shoes off to save our carpet and clearing all packaging away.
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Posted 2 months ago
Helpful, knowledgeable and efficient service from the get go at the showroom and right down to the delivery chaps.
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Posted 2 months ago
Excellent experience from start to finish. The showroom is worth making the effort to visit; seing and feeling the textures of the wide variety of fabric options is very helpful as well as seeing many of the beds made up in different upholstery. The quality is very high, including smooth running drawers. The delivery guys were super helpful; a total pleasure to deal with.
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Posted 2 months ago
I ordered on-line as had a recommendation from a friend but the process was straightforward and delivery was much quicker than I imagined. Shout out to the delivery team too, they were so pleaseant, helpful and friendly, a refreshing change!
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Posted 2 months ago
Whole experience has been flawless. I rang to get some more product information and the person I spoke to was really helpful and very knowledgeable. The bed arrived with a very pleasant and communicative couple of guys that were very professional and set everything up beautifully. We would definitely use Button and Sprung again.
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Posted 2 months ago
Amazing service, Fast delivery.
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Posted 2 months ago
Button & Sprung is rated 4.9 based on 2,779 reviews