Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,779 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

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“Sales staff at showroom were very helpful in us choosing the right bed. Once it arrived, bed looks good and feels strong. Delivery was well coordinated, and the team put it all together very efficiently on delivery.”

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Posted 5 years ago

“Very prompt and efficient. Always kept me in touch”

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Posted 5 years ago

“Beds and sales service excellent - very slow delivery times and the after service not great had to continually chase ....could do better. Love the products have brought 3 beds from them.”

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Posted 5 years ago

Hi Daphne, Many thanks for your e-mail, and so glad to hear you love your three beds from us. I'm sorry that the lead times were slower than you would have liked. We are doing our best to improve our lead times, and you'll now that these are slightly shorter than when you ordered. We will also look into how we could improve our after service, and if you have any of your own ideas, we'd love to hear them! Thanks again, Hannah.

Posted 5 years ago

“I was very happy with the service provided by B&S, I felt the sales staff were very knowledgeable and we never felt under any pressure to buy. It was great that we could try out the mattresses in the shop and we actually ended up going for a larger & more expensive mattress than initially intended which I believe was the right decision for us. The fact that you are able to trial the mattress for 100 days was also a big factor in our decision and so far we are very happy with the comfort and look of our bed frame & mattress. The delivery men were great as well as the mattress was a tight fit and they had to do some creative maneuvering to make sure they were able to get it up our stairs & into the bedroom.”

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Posted 5 years ago

“Were very helpful when assembling the bed. Were able to reschedule the assembly at the last minute. Were easily reachable by phone. Bed looks perfect.”

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Posted 5 years ago

“Delivery guys made the bed, took packaging and took their shoes off!”

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Posted 5 years ago

“From the moment we stepped into the showroom, we had a pleasant welcome from Hannah. A very nice laid-back vibe. It was a real help to try out the mattress to check out the quality and firmness there and then. I opted for the Firm Borderdale which is a very firm mattress. Hannah did suggest going with the medium firm as she explained most people find the firm too firm, however, I am very happy with the mattress so far. It's also nice to know I'm sleeping on something that is 100% natural. I would recommend this company for it's service and quality of mattress.”

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Posted 5 years ago

“A very helpful service with good advice from Matthew when we were buying our mattress. The mattress arrived as promised and so far, has proved very comfortable.”

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Posted 5 years ago

“Great customer service knowledgeable staff”

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Posted 5 years ago

“Brilliant beds from B&S”

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Posted 5 years ago

“I received excellent customer service from Asif. The bed was ordered for a clients home renovation and as this was a small cottage the stairs were very narrow and steep and his help in providing accurate measurements, drawings etc meant I ordered the correct size bed and it fit! The bed quality was also fantastic so really pleased with overall experience - thank you!”

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Posted 5 years ago

“From the service to the quality of the mattress, we cannot fault Button & Sprung! The opportunity to try all the mattresses in the showroom as if you are in your own bedroom is so helpful. Ordering was simple and delivery was much quicker than anticipated. The mattress is beyond comfy and completely worth investing in. We could not recommend Button & Sprung more - thank you!”

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Posted 5 years ago

“From start to finish a very high standard of service”

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Posted 5 years ago

“The bed looks incredible and is extremely comfortable”

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Posted 5 years ago

“The bed is lovely, and the men who delivered it were very skilled in getting it into such a small space. Thank-you.”

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Posted 5 years ago

“Lovely experience from start to finish.”

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Posted 5 years ago

“Excellent service as always!”

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Posted 5 years ago

“What an amazingly different and refreshing bed-buying experience! We were able to try out all of the mattresses at the Button & Sprung showroom in total peace and quiet. They even had little brass handbells at each bedside should we have any questions or another drink. No-one pressured us or rushed us. The delivery team were excellent. Delivering the new bedframe and mattress on time and with no fuss. We have been sleeping on our new bed and mattress for 9 weeks now and we can't tell you how much how sleep has improved. Who knew a new mattress could make such a difference. Even more, who knew that a Button & Sprung pocket sprung mattress could make such a difference. we went away for a few night soon after Easter and that really confirmed what a difference our new mattress had made to our sleep. we were so relieved to get home to our own mattress again. Thank You, Button & Sprung, for a first class experience all round. We will never shop anywhere else and can't believe that we hadn't discovered you before.”

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Posted 5 years ago

“Excellent customer service and knowledgeable staff who appeared to really care about their product”

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Posted 5 years ago

“We enjoyed our visit to the showroom - very easy looking at beds whilst kids were kept entertained with the TV! - and found the staff there to be helpful and relaxed. Delivery was within the timeframe that we were told and the delivery guys were extremely good. Our mattress nearly didn't fit up the stairs - we hadn't thought this through when opting for super king - but the two guys worked really hard and with a lot of effort they were able to get the mattress into the bedroom. Huge thanks to them. We love the bed and find it very comfy.”

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Posted 5 years ago

Button & Sprung is rated 4.9 based on 2,779 reviews