Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,780 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

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“Great bed and good customer service”

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Posted 6 years ago

“You replaced our mattress after several weeks & spent time advising us. We are very happy with our new mattress which we will be enjoying for years ahead. Merry Christmas & many thanks for your friendly & helpful service, warm regards, Venetia Emery”

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Posted 6 years ago

Thanks so much for your kind review Venetia, and so glad you're happy with your new mattress. Happy New Year! Hannah

Posted 6 years ago

“Website easy to navigate, clear product descriptions, choosing the right mattress on-line was simple. Called the store for some extra advice and received helpful, friendly, personal service. Mattress delivered on expected due date, the delivery team were excellent - quick, clean and efficient. Now about the mattress the Swaledale, it is SO comfortable, as I write this I cannot wait to get to bed! The mattress is beautifully made. Every touch point with Button&Sprung has been of the highest quality. Highly recommend.”

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Posted 6 years ago

Thank you Caroline for your kind review and we are very happy that you are enjoying your Swaledale mattress. Happy Christmas, Matthew

Posted 6 years ago

Thanks so much for your review Caroline! Great to hear you were happy with your experience with us, and we hope you enjoy a good night's sleep :) Hannah

Posted 6 years ago

“We loved the experience of visiting the showroom, received wonderful assistance whilst there and subsequently over the telephone. Our bed has now arrived and looks beautiful as well as being a dream to sleep on.”

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Posted 6 years ago

“The bed is super comfortable and I like the design of my headboard.”

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Posted 6 years ago

“From initial enquiry (charming, knowledgeable and honest) to installation (neat, funny, thoughtful) every single thread of our B&S journey was explicit and exceptional. Everything about this journey was perfect. Thank you lots. Oh; and our bed is just divine.”

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Posted 6 years ago

“Writing this while lying on my nice mattress. Its so nice and soft, you just don't want to get out of bed anymore!”

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Posted 6 years ago

“I would like to say WOW 13 years in UK but first time I received such good customer service . Bed frame very high quality just great . One more time I would like to say Thank You”

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Posted 6 years ago

Thanks so much for your kind review Krystian! We hope you enjoy your new bed :) Hannah

Posted 6 years ago

“Heavenly mattress (Montadale), worth every penny. Great showroom with welcoming staff (and very good coffee), mattresses clearly displayed making testing and selecting very easy. The ordering was very straightforward, and the mattress arrived on the promised day and at the promised time. Highly recommended product and service.”

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Posted 6 years ago

“Excellent customer service, from the cup of coffee when we arrived at the showroom to the delivery of our mattress.”

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Posted 6 years ago

“Good, knowledgeable sales people in a functional, not flashy, showroom with no pushy selling - just professional helpful advice and, after sampling various mattresses, a discussion of the merits and differences of each which was handled in such a way as not to lead us to the most expensive option but which enabled us to understand what we thought we had experienced and why. The ordering process was very simple and efficient. Subsequently, the proposed delivery date and time were adhered to. All in all an enjoyable shopping experience - not something I find that common!”

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Posted 6 years ago

“I bought an upholstered divan bed which I am extremely happy with. It is exactly what I wanted. I would definitely recommend Button&Sprung.”

Button & Sprung 5 star review on 13th December 2017

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Posted 6 years ago

Thanks so much for your kind review Erika, and love the photo! Hannah

Posted 6 years ago

“Very happy with the quality of my Galloway Mattress and bed.Super sleep so far. Delivery team were very courteous and efficient. Thankyou Button and Sprung for your excellent service.”

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Posted 6 years ago

“We stumbled on the Button & Sprung showroom accidentally and immediately loved the ambiance, the gorgeous, reasonably priced beds and very helpful, non-pushy salespeople working in store. We ended up ordering a king sized Poppy bed online and the process was super simple, the bed was delivered a week early and assembled in under ten minutes. It looks absolutely stunning and is a dream to sleep on- we couldn't be happier!”

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Posted 6 years ago

“Really great company. Had no qualms changing our mattress once we realised we'd chosen one that was too firm. Staff in the showroom and on delivery were friendly and helpful.”

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Posted 6 years ago

“Best retail buying experience I've had fullstop. Bed delivered exactly when advised, fantastic quality, very helpful delivery drivers.”

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Posted 6 years ago

“These guys are fantastic. Honestly probably the best retail buying experience I've had fullstop - not just for a bed, for anything. My bed arrived today - exactly on the day that I was advised. The communication between purchase and delivery was consistent, via email and very friendly. The delivery drivers (2 of them) rang me 15 minutes before arriving to let me know what time they would be here and they were very polite, careful and efficient. It took them less than 30 minutes to fully assemble the bed and clear away all the rubbish. Really pleased with my purchase.”

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Posted 6 years ago

Wow Adam, thank you so much for your kind review! So glad you're so pleased with your purchase and do let us know if we can help any further :) Hannah.

Posted 6 years ago

“My bed I ordered is excellent quality and the delivery and assembly very efficient and straight forward. Would definitely order from you again! Thank you”

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Posted 6 years ago

“I can't recommend Button & Sprung enough, first class customer service and fabulous beds. Love our new Burdock King in Dusk and it fits perfectly in our new holiday home. Great communication by Clara who co-ordinated a challenging delivery down narrow Cornish lanes and the wonderful Daniels who delivered with a smile. I wish all suppliers were like this! Thank you Button & Sprung!”

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Posted 6 years ago

Thanks so much for your review Amanda! So pleased we were able to navigate your bed down those narrow Cornish lanes for you, and that you were happy with your experience with us :) let us know whether we can help with anything else in the future! Hannah

Posted 6 years ago

“My husband and I had pretty exacting standards when it came to buying our new mattress, and, after reading the reviews felt it was worth taking the long trip to the Button & Sprung showroom. Within minutes of being there we were so impressed we decided to buy a Camelia bed as well as a mattress. The mattress we eventually chose was a Perendale (normal tension) which seemed cloud-like to lie on after our old one. When it all arrived, our bedroom was transformed with the new bed but the mattress seemed firmer than we recalled. We continued to try it for some weeks but although it softened slightly we eventually took up B&S's suggestion to exchange it for a softer tension version as part of their guarantee. Now we are completely happy with the result - this is the first time in years I have been able to sleep on my back the whole night. This mattress is a godsend! In retrospect I should have spent longer in-store trying out the mattresses and perhaps considered a softer tension in the first instance. It is hard to to make such a critical purchase in a short time-frame but Button & Sprung were so helpful their glowing reviews are completely justified. I would not hesitate buying from them again or recommending others.”

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Posted 6 years ago

Thank you so much for your lovely review Susie, and so glad the mattress has helped you to sleep on your back the whole night! :) Hannah

Posted 6 years ago

Button & Sprung is rated 4.9 based on 2,780 reviews