“Buyee gave me access to buy directly from Japan sites which I don't have access before. The platform is very user-friendly especially to new user like me. I was able to buy kpop merchandise that I am looking for from Mercari.
But there are a few things I don't like much which are as follow:
-the fixed 500yen free regardless of the value of item to purchase
-unable to select multiple items in the cart for checkout (I had to checkout each item one at a time)
-unable to chat directly with the seller in case of questions or request for more picture of the items
Overall, I might still use buyee service in the future but have to think a lot much more because of the abovementioned drawbacks.”
“Mercari and implicit Buyee are the best! I recently bought a CD and it came in a short time and well packaged! I wasn’t able to find it anywhere else but Mercari! I was so happy when i found it. 10/10”
“Buying from Singapore. Beware of their shipping costs and arrangements!!! I've encountered 4 Different quotes of Shipping fees of Bicycle from SGD$1900/$490/$390 & finally $320 of 2 different shipping company Dxx & Uxx. Shipping fees of $1900 is super ridiculous and Buyee claimed is an odd size item and can only deliver by Uxx shipping firm, had to do numerous of debate with them to bring the costs down. And why and how they are able to bring the cost down too?? To go by Dxx shipping company we had to 1st give Buyee instructions to proceed and they will not be held liable for anything happens. Also Returned goods by Dxx based on $390 shipping, reason is Bicycle with tyres is dangerous goods!!. Bad buying experience and poor communication with Buyee rep. Their professionalism is doubtful. Communication with them is a nightmare.”
“First of all, I want to mention that I would not be surprised if some of their 5 star reviews on here were buyee employees. Seems like something they would pull. Now to my experience with them. From the moment shipping came into play, I knew I would never use them again. When it comes to shipping they have a user interface that basically gives you indication that you can consolidate packages until you've already paid for a few to be shipped separately. So, I spent a total of $80 to ship four small items, none probably weighing more than a single ounce, separately. When I did find out you could consolidate, 15 minutes after paying all that, I contacted them asking if it could be adjusted so that my items could shipped together, they basically replied 'no take backsies! We are already delivering them to the post office!' which I could understand, maybe, if the packages hadn't taken almost a month to be checked in with the Japanese post office after that. I had a little correspondence with them after that where I let them know that I wouldn't be working with them again, after that at which point they kept on sending me cs emails on how I could consolidate "the next time" I purchased from them, each time with me replying like 'hi did you not understand when I said the words "never again"?'. Then when tracking basically stopped dead for months after the items left Japan, I messaged them again. They basically replied 'well okay, we'll look into it, but its gonna take a few months okay!'. So yeah, crappy CS so far and too expensive, but nothing to write home about. My life is already stressful enough, so each time I just deleted the emails so they wouldn't be a stressful reminder of what I was going through with them. BUT BOY OH BOY. My first package arrived, and it hit it out of the park. The package was already ripped open when it arrived. The cat on the ring had its tail bent so much it pierced the tiny amount of bubble wrap and plastic bag they had put it in. And the front of the cat was rusted. AND I KEPT THEIR REPLY TO THIS MY GUY. I did share some personal information in my email to them, about how I was already having a hard time and they had been making my life more miserable on top of that, and 'please just don't make my life harder, just refund the item please, just treat me like a human please'. I mention this because they did speak about those issues near the end of the reply email, basically just 'that's a shame', but it's private info, so I cropped it out along with the full names of myself and the CS rep. I'm including a screenshot of the reply email, but if you don't want to read it, basically they said 'What damage I don't see any damage? AND even if there was damage, which there totally isn't any, we wouldn't owe you $#*! because you only got the standard plan and you can still technically put it on your finger so it functions as a ring!'. So yeah, last straw. The damage is really clear in the photos I sent them. I'm filing a PayPal claim. And if the other 3 items come damaged, I'm skipping their CS and going straight to PayPal.”
“I really like Buyee proxy service. Without proxy I could not buy things from my favourite feal market - mercari. I found there great deals for kpop stuff. I really like how easy it it. You just go to buyee site, click on mercari and then you can shop. If you buy sth, the thing arrvie to buyee wearhouse and then wait till you ship it, or buy more and have few packages to ship togehter. Its easy and convinient. Im very satisfied.”
“good. i like the site, very easy to use! Lots of goods! But international shipping is very expensive at the moment! There are problems with the packaging of the package.”
“I've only used Buyee once so far, but I like it a lot! The service has a really useful auto translate feature that helps out foreigners trying to get things from japan since all the listings are (as expected) in japanese.”
“Over the past 2 years, I have had numerous transactions always a successful experience. They have offered a alternative shipping for American Buyers during the pandemic, Which is fantastic for us Collectors. ThankYou for your continued 5 star service!”
“If you need to buy from Japan, Buyee is the best place to do it. You can purchase items form Mercari, Yahoo, Amazon, Rakuten and lots of more shops. I will recomend it, great customer support and its very simple to use.”
“I 'm looking for something in fair price and fulfil my need. In general the delivery service ate good in my past purchase. Only one time I brought a fake eyeglass.”
