“First of all, it is hard to connect to the online customer service. I have to wait more than 30min online to get a response, or even not.
The additional fees are quite expensive, if I buy an item of 300yen in the auction, the basic additional charges are like 1000yen, with the domestic shipping of min 100yen and another international shipping cost. This is at least triple or quadruple from the original cost of the product. Some addtional charges are too expensive for tiny products especially the protective.
The basic additional charges should be affordable if it is decreased to not more than 300yen with the same service.
Buyee (auction) is worth and recommendable using it for commercial products but perhaps not for personal purpose.
------
The reason why I use Buyee is because I cannot access to Yahoo sites without living in Japan. Still I am unhappy that Buyee refused to provide me the contact of the seller despite I won the auction and I have the right to know.
Except all of that stated above, the rest are good therefore it is a 3 star experience for me.”
“First of all, it is hard to connect to the online customer service. I have to wait more than 30min online to get a response, or even not.
The additional fees are quite expensive, if I buy an item of 300yen in the auction, the basic additional charges are like 1000yen, with the domestic shipping of min 100yen and another international shipping cost. This is at least triple or quadruple from the original cost of the product. Some addtional charges are too expensive for tiny products especially the protective.
The basic additional charges should be affordable if it is decreased to not more than 300yen with the same service.
Buyee (auction) is worth and recommendable using it for commercial products but perhaps not for personal purpose.”
“I use Buyee for getting stuff from Yahoo auction in Japan.
They web interface is easy to use, simple and clear.
I particularly like their protection packaging service because they really pack your item safely inside the shipping box. Although the fees might not be everyone’s flavor, I think it worth it.”
“I've used Buyee a of couple times, mostly for Yahoo Auctions. The system works quickly in terms of bid-placing and also automatically sends you an email every time you are outbid -- I am immensely glad for this function. My only gripe thus far is that the shipping & handling fees are a little high compared to regular mail forwarding sites. I do understand that part of the cost is also the "service" involved in getting the whole process done though. Pure shipping costs also seem mildly hiked up -- they offer a direct to ship option now that is quite honestly incredibly exorbitant (you can however also opt to calculate shipping proper when the products reach their warehouse instead).
Despite that, I'd still use them again. I already know they are reliable, so the higher costs just seem like something additional to factor in my personal budgeting.
I haven't had to deal with their customer service yet, so I don't have anything to say about that. I hope things are fine in that regard.”
“I have been using Buyee to purchase collectibles from Yahoo! Japan Auctions and other Japan-only sites for some months now. The process is pretty straightforward and many shipping options are available once products reach their warehouse. You have the option to consolidate packages and store them for 30 days for free. Their fees are very reasonable and their service is fast. There are coupon campaigns all the time and they even have a Firefox extension to add products to your cart directly from supported websites. So far, I haven't had any issues with them. Seriously, I would not hesitate to recommend Buyee to anyone looking for a service of this kind!”
“Buyee is a very serious company that acts as an intermediary between the buyer and the seller.
Their prices are very honest in terms of packaging and storage, with the possibility of having 30 days for free; I can't complain about their offer!”
“If you need to buy from Japan, Buyee is the best place todo it. You can purchase items form Mercari, Yahoo, Amazon and lots of more shops. I will recomend it, great customer support and its very simple to use.”
