“I 100% knew what I was getting into when I decided to use Buyee and researched about all of the fees, and I'm very glad that I chose them as my proxy service to buy stuff from Mercari Japan. The items that I chose ranged from manga to keychains to clothes that I can't find ANYWHERE in the United States. Initially, I had a lot of questions about using the service, but someone from Buyee always answered me the next day (even over the weekend), and the longest it ever took them to buy an item for me was 12 hours (and this was also over a weekend, which is awesome!). I was lucky to buy my stuff during the free Mercari service fee promotion, which saved me a lot of money. As for actually buying the items, all I had to do was press a couple of buttons from Mercari Japan's website that led me to Buyee's website, and my order was completed! This will definitely be the only way I buy from Mercari Japan in the future.”
“Everything was amazing, the customer service team reach out to me very fast. Shipping was fast and I received my emails from them that the item have been shipped out very quickly as well. The item was very hard to find outside of Japan so I was very grateful that buyee made international shipping possible from inside of Japan!”
“Excellent service to get hard to find items on Yahoo! JAPAN Auction.
Frequent promotional coupons offer great savings.
7-years customer since 2003, never lost an item.
Highly recommended.”
“I’ve had no problems with buyee. It’s easy to use, fees are reasonable, and I have experienced really quick transactions. Very fast shipping and good packing.”
“I have had many issues with the warehouse not consolidating packages properly I receive boxes with lots of wasted space which only makes the box larger and a little heavier and that cost me also Japan Post offers discounts on the amount of shipments you do and buyee charges the full rate and must be keeping the discount, I had dozens if of emails with there support and it is a challenge to get my concerns across, I have started using a competitor since the offer the discounted shipping and are offer an extinction on storage and buyee has not done anything to ecommend this due to covid-19 situation even after being this to there attention.”
“Very easy to surf on it and to discover really nice deals! Could already find some really good products for an excellent price!
They are really helpful and competent.
The only downside is that I’m from Europe and because of that I pay lots for shipping and customs! With the gift option, the price should be hidden too!
Overall, nice job!”
“Helpful customer support, and very fast shipping. Highly recommended company! They offered coupons while bidding, make the payment, shipping to the warehouse, and shipping to customer. Several options can be use for shipping with wide range of cost and speed. One month free storage period for collecting the items.”
“with Buyee, I could easily find items in Japanese website and make a bid/purchase directly. I try to stop using them but could not ,especially when they have promotion campaign..”
“I'm regularly using this site and found it very helpful;
lots of items, shipping methods, etc.
I do want to know all the people to find something they want.
They almost have it all!!!”
“It’s a very cool place to get items you can’t get in the states, I’ve bid on many items and have one a couple, I’m very glad I found this website, I would highly recommend :)”
“Buyee is a pretty decent way to buy things. I have used it on both Mercari and Yahoo auctions and have certainly gotten some good deals. They complete purchases very quickly and things are shipped to their warehouse fairly quickly as well. I do have to ding them on a few things though. They don't ship it out very quickly after you pay, and package consolidation doesn't seem to make things much cheaper than the 500 yen it costs to do it. My biggest complaint is that they miss-categorized one package and I had to contact them twice and it took 3 days for it to be properly re-classified as a small parcel which saved me more than 1200 yen. I also feel that they should be actively warning people about the slowdown of EMS shipping to the USA during this situation with coronavirus. Had I known before I shipped what I had to look up on the Japan post website, I would have shipped DHL instead.”
“I was quite happy using buyee until I won an auction and the seller did not ship the item. I had my refund but I was asking why did the seller cancelled without any explanation at all. I even send them mail and still got no reply.”
“I already used Buyee for over 4 years. As for me, I'm very appreciated with everything. Buyee offer wide range of shipping methods both save choice and fast choice. Service fee is reasonable and no need to deposit fund for bidding something, so I still have money in my pocket and just pay when I won some bid.
And right now, Buyee can help me buy some goods I need from Mercari. That made me have more fun with various choices of shopping.
Moreover, Buyee always offer some good promotion campaign that help me save my money. The more I can save, the more I can shopping. That's great.
And finally, the most appreciated reason I like Buyee is its support team. They are full of service mind, always try to help and quite fast reply. That help me solve some problem about shopping and shipping properly.
These are many reasons I love to bid and shop Japanese products through Buyee. And I hope you guys will like it too.”
“It’s good that customer service responds to inquiries as I still ve to make purchase with them sooner and this site looks way better than other sites as most of them are not as flexible in price term as this.has found what I was in need for.Thanks for this service.”
