Calumet Photographic Reviews

Name: Calumet Photographic
Address: Bradbourne Drive, Milton Keynes
Rating: 4.57

4.6 Rating 6,795 Reviews

89 %

of reviewers recommend Calumet Photographic

Company Reviews

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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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Calumet Photographic 5 star review on 28th July 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed and received an order from outside Uk. Having a valid european VAT I am eligible for sales tax waiving (for purchases made between 2 european countries). However when I requested to have my invoice revised I was told that it would not be a problem as soon as show up in person in the store in order to fill up the paper work. Not worth the trouble to shop from abroad if afterward I am asked to come to the store.”

Helpful Report

Posted 11 years ago

“I have paid for a portable battery pack for my flash but it is not in stock; your service should include a way of keeping me informed of the likely date of the purchase being available and when it is likely to be despatched. So far, you have only acknowledged receiving my payment. If I were to buy from Amazon and other online retailers, they would make it clear that they valued my purchase, were aware of the item being out of stock but would clearly indicate what is likely to happen next and this would be reassuring. Your service seems remote; and I hope I won't be forgotten.”

Helpful Report

Posted 11 years ago

“Wrong part ordered but matter sorted without to much fuss”

Helpful Report

Posted 11 years ago

“The range of gear and prices are five-star; however, your customer service is two-star at Drummond Street, but good in Wardour Street. One example: I went to Drummond Street to ask if the drum scanner was still available but all sales assistants were busy and there was a queue. I went to the hire counter and posed my question and the response from the young woman was that she couldn't help and I'd have to wait and ask one of her colleagues. Was she so unobservant that she hadn't noticed the scanner was gone? I now buy on-line at Wex -- prices are keen and customer service is exemplary. Suggestion: why not hire sales staff who do a bit of photography, rather than photographers who do a bit of sales?”

Helpful Report

Posted 11 years ago

“What do you expect me to say? You sell things, I need to buy things from you sometimes, so what? Big deal!!!”

Helpful Report

Posted 11 years ago

“1/ i find is greatly annoying that my "account" on the Calumet website does not link to my REAL shop account … pathetic comes to mind 2/ i find it annoying when i discover that there is sometimes a large difference between what a product costs at Calumet against online (an unfortunate situation but this is modern life … and photography has been devalued so much by the internet that the products i use for it have to become as cheap as possible to make any business sense) 3/ i cannot order hire goods online 4/ if i buy something in a sale i do not expect to find in the invoice that accompanies the order that it is a discontinued product, this is not the worst thing i can say, but it happened recently and the DECENT thing would have been told of this when trying to buy the thing rather than as i received the product - it felt SNEAKY) 5/ the moans i have made above are counteracted by the positive feel i receive from those who work at the drummond street branch i have been using since it opened - i can safely say i like them:))”

Helpful Report

Posted 11 years ago

Calumet Photographic is rated 4.6 based on 6,795 reviews