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Calumet Photographic Reviews

4.6 Rating 6,794 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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Ryan was good in helping me with my order and customer service was great. However apon picking up my rental the camera I received wasn't the one I ordered, the memory card given was too small so couldn't work properly, only one battery worked and the camera stopped working for a total of 1.5 days. As this is my profession It impacted my work load massivly. I will not be using your service again.
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Posted 8 years ago
24 month interest free was the perfect solution when needing a camera body quickly, it has quickly been pressed into service as my usual second body after 8 years is getting a bit rough around the edges these days.
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Posted 8 years ago
Carlie was awesome and ensured my purchase was correct and ready for me when I was running on a tight schedule. Great team at Birmingham who love to have a laugh when I visit. I would always use Calumet
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Posted 8 years ago
Made to feel welcome in store, friendly, professional service and everyone knows their stuff. I was just in for a travel tripod but was made to feel like an important customer.
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Posted 8 years ago
Always great service from the Glasgow branch. The lads know there stuff in there and are always helpful and informed without being pushy. You can always be confident buying from this branch of Calumet that you've had the best attention, experience and advice
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Posted 8 years ago
Calumet guarantees next day delivery for orders placed before 3pm on weekdays. I chose Calumet because of this - yet two hours after placing the order, they sent me an email telling me that they could not meet the delivery time. I only read this email late at night - after an extremely busy workday. Devastating news ... as I needed this delivery. However, after phoning Calumet Dispatch Center, i was put through to Jorge who went to great lengths to get my order delivered by Fedex before I left, which was a Saturday morning. Fedex arrived at 8 am. , I left at 9 am... This is the best customer service ever experienced from a photography dealer. I highly recommend Calumet and will not hesitate to use them again.
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Posted 8 years ago
Excellent oustomer advice and delivery service as described Very good experience
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Posted 8 years ago
always helpful. nearly always have what I need which is so useful when most analogue stuff has to be got through the interwebs
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Posted 8 years ago
Fantastic service while buying kit and even better(if thats possible) sorting out delivery. Calumet go the extra mile (or ten)
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Posted 8 years ago
I went to the Calumet Glasgow store to trade in my Nikon DSLR for a Fuji X-T1. The trade in process was very quick, and I received a fair price for the Nikon kit that I was trading in. I also benefited from a great promotion that Fujifilm were running at the time, which Tommy from the store made me fully aware of. From the moment I entered the store I was made very welcome by Tommy and his colleagues. They were very professional, courteous, and friendly at all times. I left with a brand new camera system, and a lasting impression of great customer service from the guys in the store. I would highly recommended purchasing any kit from these guys!
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Posted 8 years ago
The level of customer care provided by the staff at the Edinburgh branch, specifically John and Jason, has been excellent. Although a couple of recently purchased items proved to be faulty (clearly not Calumet's fault), there was absolutely no problem in returning the items and sorting the issues out. Always courteous and polite, the Edinburgh staff prove that in this age of internet shopping, there is no substitute for a friendly welcome and assurance that the customer matters. John and Jason are clearly an asset to Calumet and I'd recommend potential customers visit the branch to experience the benefits of a bricks and mortar dealer over the "low prices but no one to turn to if things go wrong" approach of some grey market websites.
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Posted 8 years ago
For me possessing a bad English vocabulary, I found people who listen to me and very patient all is OK
Calumet Photographic 5 star review on 2nd August 2016
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Posted 8 years ago
Jody served me in your Wardour Street branch. He couldn't have been more helpful, a credit to your organisation.
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Posted 8 years ago
I've had really great answers and help from a couple of Calumet staff, and I've also had people avoid answering my questions, saying they'll come back to me, and not, because of not knowing the answer, sadly.
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Posted 8 years ago
Placed an order by phone on a Friday for a Nikon D5300 and received camera on the following Monday. Excellent advice and service. Would definitely recommend.
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Posted 8 years ago
Having shopped with another company for over 30 years they were assured of most of my business. Unfortunately their staff seemed more interested in celebrating new years eve than selling the £2,000 worth of product I was enquiring about. When I was advised to try Calumet by a good friend a TV director and producer I have known for many years I found your staff at the Bristol branch to be very helpful. The advice and service I have received is excellent and if the product I want is not in stock I have always been offered the option of a home delivery or collect in store often on the next day. I will be replacing my second camera soon and look forward to making that purchase with Calumet. I like to be able to trade on a local level and hope you will keep a store in Bristol. One further point is I find the prices are competitive with other high street and on line retailers. Regards Phil
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Posted 8 years ago
Very helpful staff.
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Posted 8 years ago
I was happy to step in to calumet and find what I needed. Furthermore a quick assistance from the available Calumet customer attendant gave also a technical spec. in depth about the video head I was looking for.Cheers! Will be back!
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Posted 8 years ago
Guys in Belfast store are great with advice and are very patient.
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Posted 8 years ago
Nice freindly knolegable service
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Posted 8 years ago
Calumet Photographic is rated 4.6 based on 6,794 reviews