Carethy Reviews

Name: Carethy
Rating: 1.38

1.4 Rating 1,045 Reviews

9 %

of reviewers recommend Carethy

Company Reviews

Questions

Metrics

1.4

Based on 1,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+34851 000 530

Email:

experience@carethy.net

Write Your review

Tell us how Carethy made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A pior experiência em compras online que tive até hoje. Efetuei a minha encomenda e pagamento no dia 19.06.2020. Recebi um email no dia do prazo de entrega ter terminado (25.06.2020) a informar que um dos produtos não estava disponível para entrega e que eu poderia escolher alguma alternativa para substituição. Respondi que não me interessava trocar e que queria o meu dinheiro de volta no valor do produto que não estava disponível e não recebi mais resposta. Comecei então a enviar mensagens através do site, enviei 15 mensagens a interrogar a situação da minha encomenda. Eis que dia 10 de julho recebo a mesma mensagem a dizer que teria que escolher um dos produtos para substituir o que não estava disponível. Resolvi ceder e escolhi dois produtos que somados excediam o valor do primeiro que paguei. Então fizeram a troca por apenas 1 dos produtos que escolhi e ficaram-me a dever 7,11€. Despacharam tão rápido a encomenda que não deu tempo para pedir para adicionarem mais um produto neste valor. A resposta que tive foi que terei esse valor revertido em pontos para usufruir numa próxima compra, o detalhe é que dos 711 pontos que supostamente vão creditar na minha conta de usuário, posso utilizar apenas 100 pontos por cada compra, ou seja, fui ROUBADA! ATÉ PORQUE NUNCA MAIS VOU REALIZAR UMA COMPRA NESTE SITE DE MERDA. ESPERO QUE ESTE SITE VÁ A RUÍNA!”

Helpful Report

Posted 4 years ago

“I order 6/20 /20202 until today 7/15/2020 i haven’t heard from them.not even a way to send a complain because it’s saying that my tracking # number is invalid.is there a number to call this people ? I spent over a 100 dollars to get food for my newborn.this is crazy.i am in the is and also didn’t know that this was coming from Spain ? At least keep communication open with your customers. I don’t know how? Put I can assure you that your company will pay my only back or deliver my order.Period”

Helpful Report

Posted 4 years ago

“I only gave 1 star because I had to in order to write a review. I placed an order early March. After several e-mail correspondence with this fraud of a company it is now JULY and I have no product and no refund. This company is a complete fraud taking advantage of people during a pandemic! Do NOT purchase anything from them!!!!!”

Helpful Report

Posted 4 years ago

“I made an order over a month ago for almost €160. I never got an email when the package was delivered. Apparently no one received it and they sent it to a pick up point; I found out about all this weeks later when the package was already on its way back to the sender. Carethy must contact post.nl to start an investigation as it seems like the package is stuck somewhere and there is literally nothing I can do -nor post.nl- if Carethy don't contact them. I have sent lots of emails and filled in the contact form lots of times asking them to either send us the package again or reimburse us -no reply yet. It's really annoying and after reading all these reviews, it really makes me think that Carethy is a scam. So no, don't buy from them!”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“This is a scam website.We were due to receive products a month ago.They have a system to block emails where product has been paid for. We paid by credit card so are claiming a refund from them.Do not touch them”

Helpful Report

Posted 4 years ago

“took my money 183 pounds not recieved order 18 days late so far”

Helpful Report

Posted 4 years ago

“PHA-US-200523221004cb6 I made a purchase on 05/25/2020 I never received my products , and carethy does not respond my emails and everything I right an review is deleted, my purchase was 70,71 $ I want my money back ! Or my products! SCAM!”

Helpful Report

Posted 4 years ago

“This website is a SCAM PHA-US-200523221004cb6 I made a purchase on 05/23/2020 I never received my products, the company took my money 70,71 $ and never replayed my emails !”

Helpful Report

Posted 4 years ago

“Do not buy from this website. When I bought this product it was periodic buy. After numerous calls and emails asking them to stop taking this no answer. They do not respond to emails for weeks. Do not buy from them. You will be dissatisfied .”

Helpful Report

Posted 4 years ago

“Заказ от них пришёл с браком я вернула им обратно но они дважды сняли деньги с моего счета настоящие мошенники не отвечают деньги не малые”

Helpful Report

Posted 4 years ago

“They are fraudsters and they will never respond to your queries. I ordered for 4 bottles of Bach Flower remedies and they did not arrive even after a month, though it is showing in their website that it has been transported. Realised having been cheated only after placing my order.”

Helpful Report

Posted 4 years ago

“BEWARE. Ordered April. Shipped May. Arrived damaged. No response until July. No apology or resolution. Stay Away. Not worth the lower price on a product. Had the nerve to charge me a premium for shipping. Worst online shopping experience. Sent the photos below proving damage. Still not resolved.”

Helpful Report

Posted 4 years ago

“The worst website ever, order since 1 month did not get my order or the refund. Stay away”

Helpful Report

Posted 4 years ago

“same as below, taken my money and nothing arrived, no communication nothing. Don't buy from this website”

Helpful Report

Posted 4 years ago

“Awful site... they took my money, no product has arrived, I tried to contact them several times but no reply. They've literally taken my money and disappeared... total scammers.”

Helpful Report

Posted 4 years ago

“This company are a shower of gangsters. You order goods on their website and pay up front. Then they conveniently come back and tell you what you ordered is out of stock. I am waiting on a refund now for months and they just keep asking the same question whether you want a refund or 10% added to your account. Do not buy from these fraudsters. Will be reporting to Spanish police as case of fraud.”

Helpful Report

Posted 4 years ago

“I ordered some products back in April but I have never received them. I emailed them and no reply at all. They stole from me $ 100.00”

Helpful Report

Posted 4 years ago

“NEVER use this company. They were unable to deliver what was advertised and then took months of chasing to finally get a refund.”

Helpful Report

Posted 4 years ago

“SCAMS ALERTA!! DON'T GIVE YOU MONEY TO THAT NONEXISTENT SITE”

Helpful Report

Posted 4 years ago

Carethy is rated 1.4 based on 1,045 reviews