Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

“Only rated them 4 stars because I phoned 3 days in a row before taking delivery of my car and was promised a call back which never materialized. Otherwise OK.”

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Posted 4 years ago

Good Morning Ian, Thank you for your review. We are sorry to hear this. We hope you will still consider us in the future. Thanks, Team PV

Posted 4 years ago

“Poor experience from start to finish, salesmen never contacted me to let me know if sale was going through(I had to phone them) Arrived at showroom after 2 hour drive about 12ish to be told there would be a delay which somebody was supposed to tell me but never! Came back at 330 and was told 3 or 4 times it's just coming. Eventually car came round about 5ish. Gave it a test drive then eventually got away about 6. Thought about walking away a few times but luckily enough I love the car although since leaving showroom I have had to top up oil next day and had low tyre pressure on the 2nd day. Have had no correspondence since I left. Very poor!!”

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Posted 4 years ago

Good Morning Stuart, Thank you for your reply. We are sorry to hear of this. Our management team have been contacted regarding this. They should be in contact soon. Thanks,Team PV

Posted 4 years ago

“My experience within the Hillington store and throughout the buying process was great. I told Craig my budget and he helped me find the best car for me under the budget. There was no pressure and the full process was so easy I would definitely recommend visiting the store.”

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Posted 4 years ago

Good Morning Angela, Thank you for your review. We are happy to hear this. We hope you enjoy your new car! Thanks, Team PV

Posted 4 years ago

“Poor customer service follow up And mix up with car purchase”

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Posted 4 years ago

Good Morning, Thank you for your reply. We are sorry to hear of this. Our management team have been contacted regarding this.Thanks,Team PV

Posted 4 years ago

“Visited the showroom in Hillington on Saturday morning, had a look around at will, no pressure from sales people, seen a car I liked, sales manager approached me, gave me a few details about the car, got the keys so I could have a good look inside,the reffered me to a sales rep, who then talked me through the HP or PCP, we decided which was best for my needs, signed the deal, 4 days later I had a new car. I've dealt with Peter Vardy for the past 20 years in different locations and I've never had a bad car or bad service, all in all, highly recommend them.”

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Posted 4 years ago

Good Morning James, Thank you for your review. We are happy to hear this. We hope you enjoy your new car! Thanks, Team PV

Posted 4 years ago

“So happy with my new car and thx to Peter Vardy making my dream come true”

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Posted 4 years ago

Good Morning Reda, Thank you for your review. We are happy to hear this. We hope you enjoy your new car! Thanks, Team PV

Posted 4 years ago

“Been a disaster from the minute I bought the car. No one contacting me with updates, calling them repeatedly to ask when will I be able to pick my car up to be told someone will call me back (which never happened) cancelled the agreement because after a week I was told I had to drive back in to sign finance docs And then wait again before I can pick up my car which was supposed to have been done days before I chased it up (basically they forgot all about me) I cancelled the contract because I had no faith so they told me I could pick the car up that night. Picked the car up and hadn’t been valeted or anything. Still filthy and I had to go over it with a wipe when I got home (still waiting to hear back about my complaint) also not a stitch of water in the window wipers so I will be checking everything else to make sure the important things are up to scratch and when I picked up my car I was told there was only one key and the spare will be sent out to me which I would be emailed about (never got an email) and still waiting for key. Every time I’ve called about it I’ve spoke to a different person and had to start all over or the call backs are someone completely different. I was told if I wanted my car valeted I would need to drive back in with it and wait 2 hours to get it done or get a taxi back home and back in again which would be about £40-£50. I also sold my car to them for £3100 which I was told would be in my account in 3-5 working days and now the 6th working day and nothing! I have no faith in this company and still within my 14 days so only a few days left until I cancel if no resolution.”

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Posted 4 years ago

Good Morning Demi, Thank you for your review. We are sorry to hear this. Our management team have been contacted regarding these issues. Thanks, Team pv

Posted 4 years ago

“Relaxed casual non interfering atmosphere, when we did speak to Jamie he was friendly and went out his way answering any questions I had, I ended up buying from him and his communication throughout the process was first class. The next day after picking up the new car my wife remembered she left a CD in the car which had sentimental value, I dropped Jamie an email about this and within 10 mins he called me back to tell me he has got it and just come pick it up any time, bought a few cars in the past from various dealerships and the customer service I received here was head and and shoulders above anywhere else.”

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Posted 4 years ago

Good Morning Stuart, Thank you for your review. We are happy to hear this. We hope you enjoy your new car! Thanks, Team PV

Posted 4 years ago

“After having temperature taken at door i was alliwed in to wander , Saw a car out back and sales rep got the keys and i went for a drive. I had a trade in too ,i asked if price was negociable expecting them to say yes ,but no ,taken aback, No extras in package , Sales person was not pushy,”

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Posted 4 years ago

Good Morning Joyce, Thank you for your review. We appreciate this! We hope you enjoy your car. Thanks, Team PV

Posted 4 years ago

“Love my Mazda 6 Se-L NavSport, excellent condition!! Peter Vardy done a great job on the alloys and bodywork as I seen it before prep. Pleased I was allowed to take it for a spin during lockdown. Craig provided a very comfortable non-pressured sale, unlike other car stores salesman. I'll be going back to trade-in for a new model in a few years. Fantastic experience.”

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Posted 4 years ago

Good Morning, Thank you for your five star review. We are happy to hear this! We hope you enjoy your new car! Team PV

Posted 4 years ago

“Mark and Hannah were excellent start to finish”

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Posted 4 years ago

Good Morning Cameron, Thank you for your five star review. We are happy to hear this! We hope you enjoy your new car! Team PV

Posted 4 years ago

“Very pleasant surroundings to walk around in showroom. My salesman Paul Craig was tremendous in every aspect of the sale. But handover from Lesley was very rushed. In that keycards hadn’t been checked and needed new batteries! These were replaced and within days weren’t working! A further visit to your showroom and George (Service Manager) replaced batteries AGAIN. Within days NOT working again. Booked into service dept for Technician to look over. He called me next day to say WRONG batteries inserted into keycards by George! Very unprofessional! Put in complaint when collecting my car on 15 august with salesman Jamie?? And heard nothing back to date!! Not happy!!”

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Posted 4 years ago

Good Morning Sandra, Thank you for your review. We are sorry to hear this. We Have chased this up with our management team. Team PV

Posted 4 years ago

“Worse than useless- sales staff that don’t have a clue what they are doing and customer service when you try to complain is non existent. Was assured a rattle would be fixed that I noticed on my test drive- still rattling. No service book or manual give at handover- told they would “make another one up for me!?!”- still waiting. Car full of rubbish under the seat from the previous owner- glad you are taking hygiene during a virus outbreak seriously!”

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Posted 4 years ago

Good Morning Laura, Thank you for your review. We are sorry to hear this. We Have chased this up with our management team. Team PV

Posted 4 years ago

“Excellent reliable service. Always kept up to date with progress.”

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Posted 4 years ago

Good Morning Demi, Thank you for your five star review. We are happy to hear this! We hope you enjoy your new car! Team PV

Posted 4 years ago

“Excellent experience in buying a new car. Totally stress free, no pressure environment or forced sales by sales team. The team were super friendly and helpful especially Michael who took us for test drive and sorted out the purchase of the vehicle and ensuring the car was perfect for collection date”

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Posted 4 years ago

Good Morning Qasim, Thank you for your five star review. We are happy to hear this! We hope you enjoy your new car! Team PV

Posted 4 years ago

“Excellent service and brilliant advice on choosing the right car,mr Craig dick was very helpful and I felt at ease and under no pressure from him to make a sale,and I’m over the moon with the car he helped me choose,10 out of 10 👍👍👍”

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Posted 4 years ago

Good Morning Andrew, Thank you for your five star review. We are happy to hear this! We hope you enjoy your new car! Team PV

Posted 4 years ago

“Great friendly service, went above and beyond to find the right car for me.”

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Posted 4 years ago

Good Morning Jennifer, Thank you for your five star review. We are happy to hear this! We hope you enjoy your new car! Team PV

Posted 4 years ago

“Bought the vehicle via CITNOW videos. The salesman was very accommodating. Picked up the vehicle and the interior was absolutely disgusting. Twirl wrapper found in the back seat. Crisps and crumbs between seats. Muddy foot prints on the glovebox and coffee spill in the centre consol. Damage to the bodywork from seat belts closed in the doors. One of the key blades was bent as well.”

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Posted 4 years ago

Good Morning Daniel, Thank you for your review. We are sorry to hear this. The management team have been contacted regarding this. Thanks, Team PV

Posted 4 years ago

“I found the CarStore experience very positive. This was down to Kelly Bates, who provided help and advice when needed, but also gave time and space for me to make my decision which is something that I have not had before when buying a car. I can't recommend Kelly and the CarStore enough.”

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Posted 4 years ago

Good Morning Mark, Thank you for your five star review! We are happy to hear this. We hope to see you again soon. Team PV

Posted 4 years ago

“Eventually got my car only to find all Sd cards had been removed so no satnav or anything in the car disappointed if im honest . Darren did try to help me with getting the car on time”

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Posted 4 years ago

Good Morning James, Thank you for your review! We really appreciate this. We are sorry to hear this. We have contacted out management team regarding these issues. Thanks, Team PV

Posted 4 years ago

CARZ Glasgow Reviews