Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

“Very pleased with the professional service I received , my car purchase went really smoothly and staff were very helpful in ensuring that I got my car as quickly as possible Exceeded my expectations and would highly recommend.”

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Posted 3 years ago

Good Afternoon Peter, Thank you for your five star review. We are happy to hear of your experience. We hope to see you again! Team PV

Posted 3 years ago

“Andrew was a absolutely fantastic salesman and was very well informed about the car I went to see.”

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Posted 3 years ago

Good Afternoon Millad, Thank you for your five star review. We are happy to hear of your experience. We hope to see you again! Team PV

Posted 3 years ago

“Great service by sales team (Chris) in particular. Chris also followed up with us to check everything went OK. Since sales, we contacted the office several times as the car was not valeted before it left the show room (we were assured it would be). When we opened the boot, it was thick with dust and storage in front of the car had a very old boiled sweet left in it which has made the whole compartment sticky and unusable. We called several times and were told that someone would call back and they did not. We finally got through and spoke to someone who explained that they would email to confirm that we could go ahead and book a valet and this would be refunded but have not yet received that email. We have found this to be quite disappointing and are now questioning whether the leather guard that paid for has been completed since the valet had not.”

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Posted 3 years ago

Good Afternoon Dawn, Thank you for your review. We are sorry to hear that your car was not valeted to our standards. We will pass your feedback along to the team. Thanks, Team PV

Posted 3 years ago

“The handover was shambolic. After waiting a few hours the car was eventually brought into the showroom and wasn’t in a good condition. Various scuffs/scratches from 2 metres. From the start of purchasing the vehicle there was discrepancies in the price aswell as the vehicle price online was different to the vehicle price on the forecourt. And the showroom insisted we had to pay the higher price. The showroom have offered to pay for the vehicle to get painted as 1 of the doors was below the standard we expected.”

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Posted 3 years ago

Good Afternoon Lorrie, Thank you for your review. We are sorry to hear of your experience. We have passed your feedback along to the management team who will appreciate your honest feedback. Team PV

Posted 3 years ago

“Ryan was great ! Kept me updated throughout the full process ! Defo recommend Carz by Peter Vardy”

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Posted 3 years ago

Good Afternoon Nicole, Thank you for your five star review! We hope you are enjoying your new car! Thanks, Team PV

Posted 3 years ago

“Was sold a car that is in need of some work it is needing respiratory as doors are 2 different reds am waiting to get app to bring car in for repair but not happy some one in showroom has put a deep scratch on drivers door too you can’t see faults in showroom when there but can when outdoors the salesman was very nice and attentive tho”

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Posted 3 years ago

Good Afternoon Ellen, Thank you for your review. We are very sorry to hear of this. please email customerservice@petervardy.com if you wish to discuss this further. Thanks, Team PV

Posted 3 years ago

“After a bad experience with another car dealership I was quite nervous going in. I didn’t have a clue what I was looking for but Chris was incredibly helpful and extremely patient with me as I took a while to make up my mind. I honestly couldn’t fault Chris, he made me feel so relaxed and made sure I was happy with everything. Even when I collected the car from the handover team he took the time to come over and catch up, again making sure I was happy with everything. If I could give him 6 stars I would because he went over and above.”

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Posted 3 years ago

Good Afternoon Laura, Thank you for your five star review! Chris will be pleased to hear of your experience. We hope to see you again soon. Team PV

Posted 3 years ago

“This is my Third car from Peter Vardy but the service I received from Stephen Lang was very impressive from the moment I arrived to finally leaving with my new car. A real credit to your company”

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Posted 3 years ago

Thank you for your five star review Gerald, We are happy to hear about your experience. We hope to see you again soon. Thanks, Team PV

Posted 3 years ago

“Excellent service from John Campbell.”

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Posted 3 years ago

Thank you for your five star review Michael, We are happy to hear about your experience. We hope to see you again soon. Thanks, Team PV

Posted 3 years ago

“Excellent service and manage to work out a good deal with the helpful me ever of staff Craig.”

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Posted 3 years ago

Good Afternoon David, Thank you for your five star review! We hope you are enjoying your new car! Thanks, Team PV

Posted 3 years ago

“Bought a used car, some actions discussed at purchase were not applied. 2 weeks later still not done!”

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Posted 3 years ago

Good Afternoon Susan, Thank you for your review. We are very sorry to hear of this. please email customerservice@petervardy.com if you wish to discuss this further. Thanks, Team PV

Posted 3 years ago

“Great car at a great price. Staff were all helpful”

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Posted 3 years ago

Thank you for your five star review Mark, We are happy to hear about your experience. We hope to see you again soon. Thanks, Team PV

Posted 3 years ago

“Great place to go for a New Car. The staff are very friendly and work to perfection to making sure everything is to your satisfaction right up to you driving away in ur new car.”

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Posted 3 years ago

Good Afternoon Agnes, Thank you for your five star review! We hope you are enjoying your new car! Thanks, Team PV

Posted 3 years ago

“The worst service and communication I have ever experienced from PV Glasgow. If I had read reviews before I started I wouldn't have used them. Everything reported I experienced, bad attitude, lack of communication, most of the time I couldn't even get an answer from phone. The adverts online said free delivery, I was charged £349. It was all about the money, not even an acknowledgement they received it. The delivery man however was lovely if it hadn't been for him I wouldn't have known what documents were required. I wasn't told anything about the car itself, what I knew I read on auto trader. It said 6months warranty I don't even know if that is the case. Shockingly bad customer service, never never use this company. The whole experience was do stressful, the day before delivery I was in tears of frustration I would have backed out but by then I was in too deep and couldn't.”

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Posted 3 years ago

Good Afternoon Kathryn, Thank you for your review. We are very sorry to hear of this. we have passed your review along to the Team. Thanks, Team PV

Posted 3 years ago

“Allan was very helpful and found us the cars we wanted”

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Posted 3 years ago

Good Afternoon Kirsty, Thank you for your five star review! We hope you are enjoying your new car! Thanks, Team PV

Posted 3 years ago

“Had a great experience with Salesman Andrew Brodie, he was very friendly and spent lots of time with me while I looked at several different cars. Andrew also followed up with me to check I was happy with the small repair that was required after noticing damage to the front passenger seat. He then organised for payment of the repair to be made directly by the garage. When I arrived to collect my car there were a couple of issues, first being a yellow mark on the wing mirror which I was advised was being replaced - when I arrived this had not been carried out. Andrew took the car straight to the workshop for the mark to be removed while I waited. Unfortunately the car also hadnt been valeted, there was melted chocolate down the dials in the front as well as on sun visor and vanity mirror. I have however been advised that Peter Vardy will pay for my car to be valeted which Im pleased with.”

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Posted 3 years ago

Good Afternoon Kirsty, Thank you for your five star review! We hope you are enjoying your new car! Thanks, Team PV

Posted 3 years ago

“No one followed up my web enquiry and had to make a quick dash in to see if the car was available. Visited the 1st time and no one could find the keys to the car we were interested in - in fairness it was almost closing time (despite what the website said) it didn't appear like anyone was interested in helping the salesman, so had to make another trip back just for a look. We reserved the car before looking at it, waited ages to be seen and when we eventually did had to wait another long time before car came in, it was supposed to be a 'car genius' but it was the salesman. When the car came into the showroom it was dirty and had a large screw in the tyre. We agreed to go with it anyway as we liked the car. We were told it would be a couple of days but it was more than a week! We were told it was because they were waiting on tyres, but my brothers a mechanic and he can get his same day! When the tyre was in I had to wait again, on the day I was booked with the handover team I couldn't get the car because my retention wasn't done (as I wasn't advised) even although we were told when purchasing the car we'd be told what to do and when to do it. With almost 2 weeks since agreeing to buy the car - I still hadn't had the keys to it. The v5 came in with my part ex with the old registration and handover team could not fit me in on the day it arrived - I wasn't prepared to wait, so salesman done this for me to get the car which I was very grateful for because it was quick and easy however another thing that the salesman had to do without help. Car wasn't the best valet I've ever seen and still had all the light scratches scratches on the car that are usually sorted out when you get a new car. Almost a month now since having the new car - my v5 for the new car still hasn't arrived and the spare key I was promised hasn't arrived either. It's been delay after delay and a very frustrating process. At one point I tried to call and get a manager but they never returned my call as promised - no one. The phoneline was nearly impossible to get through to anyone at any time hence the reason I used to use email. Our salesman was a great guy which makes it hard to write a poor review however I'm almost a month with the new car and still driving about without my plates or acknowledgment that the settlement to my old finance has been signed off. I've genuinely never waited this long for this to happen, most dealerships have this sorted out for when I pick the car up. I feel like the salesman was given to many jobs to do which made his job harder to do. Doesn't seem to be any communication within the company.”

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Posted 3 years ago

Good Afternoon Daniel, Thank you for your review. We are very sorry to hear of this. please email customerservice@petervardy.com if you wish to discuss this further. Thanks, Team PV

Posted 3 years ago

“Store was very nice and modern. The colleague who helped us Chris Mitchell was very helpful and nice from start to finish. Couldn’t fault him at all and really made an effort to make sure we had everything we needed and make the process quick and easy.”

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Posted 3 years ago

Good Morning Luke, Thank you for your five star review! Chris will be happy to hear of your experience. We hope to see you again soon! Thanks, Team PV

Posted 3 years ago

“Worst Service Experienced. Waited three and a half weeks for the car which was 3 weeks longer than told. No contact between the day of purchase and the day of collection (3 weeks). On day of collection I thought I was there to test drive but the handover team expected me to take it home without insurance etc, again lack of communication. Standards of the car where shocking, the handover guy himself told me that the person who examines the car was not happy and therefor sent it back for a second valet. When the car came back (3 and a half hours later) it had one tiny piece of cardboard on the seat which soaked through to my jeans as the car was soaking there for I refused to take it as it wouldn’t dry right and smell. I am now one week after having the car and have had to take it to get valeted as the car was smelling due to it not drying right. When I signed for the car I was told it was £40 more expensive and when I asked for a breakdown, there was all added expenses onto it. None of which was spoke about. When I challenged back I was told it was because I said my budget was £200 so they added an extra £40 each month which was £1500 on top of the price of the car over 5 year. When I asked if all these services added on would I receive them over 5 years I was told no, it’s 12 month. So 5 years payment for 12 month service that I will probably never use. I was then told they would give me £500 towards the car which yet again I haven’t had any word about. Extremely unprofessional staff and a profoundly disappointing experience.”

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Posted 3 years ago

Hi, We are sorry to hear of your experience. Can you contact customerservice@petervardy.com with more information so that we can look into this further. Thanks, Team PV

Posted 3 years ago

“Brilliant service throughout my sales assistant Gary Madden was top class would highly recommend him to help with all of your car needs”

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Posted 3 years ago

Hi Mhairi, Thanks for taking time to provide feedback. Gary will be delighted to hear of your experience. Regards Team PV.

Posted 3 years ago

CARZ Glasgow Reviews