bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your installation engineer was very competent, friendly and keen to do a good job. Unfortunately, this cannot be said of the office based Team who are extremely frustrating to deal with.”

Helpful Report

(James W) - Posted 6 years ago

“Lovely engineer, very polite and helpful”

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(Emerson F.) - Posted 6 years ago

“Excellent service. Installation was quick and neat. Would recommend”

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(James W) - Posted 6 years ago

“The communication was good and the unit was well fitted on the exact time that was organised, the charging units are easy to use.”

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(Craig R.) - Posted 6 years ago

“The Engineer that fitted the charge point was polite punctual & did a very neat job of installing the product. Would recommend.”

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(Fiaz A.) - Posted 6 years ago

“Efficient. Good work practices. Polite and friendly.”

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(Dan S.) - Posted 6 years ago

“Electrician surveyed property & advised on installation. While fitting charger he explained what he was doing &showed how to use it afterwards. No mess left & I was very satisfied.”

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(Dan S.) - Posted 6 years ago

“Kept in touch well and was efficient while at our property. However the cable routing looks untidy and could have been better.”

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(John L.) - Posted 6 years ago

“Very good communication, every question was dealt with in a rather timely and friendly way. I was kept well informed throughout the whole process, which turned out to be completely hassle free.”

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(Craig R.) - Posted 6 years ago

“James , the technician who fitted the system was excellent and a credit to the Company”

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(James W) - Posted 6 years ago

“Excellent customer service from first contact, organisation of installation was seamless and installer carried out all work to a very professional standard”

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(Andy F.) - Posted 6 years ago

“Engineer was great but admin was useless. I had to send my photos 5x as no one seemed to communicate with anyone else.”

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(Paul W.) - Posted 6 years ago

“Booking confirmed and time kept well. Very helpful on location and excellent concealed location. Advice given meant change to untethered charger which was arranged immediately.”

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(Craig R.) - Posted 6 years ago

“quick and efficient i haven't use it yet but i hope that works fine”

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(Emerson F.) - Posted 6 years ago

“Chargemaster were extremely helpful and kept me informed at every step. The engineer who installed the charger arrived on time, was extremely courteous and completed the work in good time and without any mess.”

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(Neil E.) - Posted 6 years ago

“Installer arrived in time and have done work promptly. Good quality charger.”

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(Emerson F.) - Posted 6 years ago

“Very neat installation”

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(Mike K) - Posted 6 years ago

“Technician was very efficient and whilst I was not present for the install, he kept me updated and informed at each stage of the install. Cant fault his work, a great job well done.”

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(Dan S.) - Posted 6 years ago

“Great, informative and friendly service from 1st contact through to final demonstration of how to use the charger that had been fitted.”

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(James W) - Posted 6 years ago

“Very good communication and fast service”

Helpful Report

(John H.) - Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews