bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good clean job easy to use”

Helpful Report

(Thom H.) - Posted 6 years ago

“The electrician came on time; he was very pleasant and clearly knew his stuff; cables, etc were installed exactly where I wanted them; he tidied up when finished.”

Helpful Report

(Craig R.) - Posted 6 years ago

“They were very polite and efficient.”

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(Jean BIlly S.) - Posted 6 years ago

“Contact with chargemaster was very easy. Additional technical requirements were clearly stated. The electrician who came to do the installation was on time, extremely personable and did a great job. I could not endorse Chargemaster's performance any more strongly; highly recommended.”

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(Andy F.) - Posted 6 years ago

“Very quick and clean job completed by Matt Thank you”

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(Matt H.) - Posted 6 years ago

“Allan the engineer was prompt, polite and did a very professional and tidy job.”

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(Allan N) - Posted 6 years ago

“The install was done proffessionally. However, I was quoted based on the previous grant amount and not made aware of any deadlines for the change or the fact that I would never be able to claim the £500 grant and would be £300 based on when I applied. Chargemaster did not honour their quote or explain why I was quoted for something which I would never be able to receive. This part of the service was disappointing.”

Helpful Report

(Craig R.) - Posted 6 years ago

Hi there, Many thanks for your review. We are sorry to hear of your disappointment regarding the EST grant. Unfortunately the grant is not under Chargemaster's control and is managed by the Energy Saving Trust: http://www.energysavingtrust.org.uk/scotland/grants-loans/domestic-charge-point-funding. If you do have any queries regarding the change, please contact them directly. Many thanks

Posted 6 years ago

“We now have a charger point and it works.”

Helpful Report

(Paul W.) - Posted 6 years ago

“Excellent service and very easy process”

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(Allan N) - Posted 6 years ago

“The guy who installed it was a real pleasure to chat to and worked hard to get the job done”

Helpful Report

(Fiaz A.) - Posted 6 years ago

“Engineer made a very neat job of what was a challenging installation.”

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(Neil E.) - Posted 6 years ago

“Efficient and easy to deal with. Installer was courteous and knowledgeable. Not the cheapest but the kit seems to be good quality.”

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(Kamar I) - Posted 6 years ago

“very ,good i am very happy with the work, wonderful people”

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(Dion C.) - Posted 6 years ago

“Installer was excellent, he listened to my thoughts, questioned me about how I would use the charger going forward and provided an excellent solution for a not-straight-forward install. Couldn't be more pleased.”

Helpful Report

(Alan C.) - Posted 6 years ago

“Respect naively and flexible with booking the fitting slot. Professional fitter, carried out the job with minimal mess or fuss.”

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(Allan N) - Posted 6 years ago

“Very neat and helpful installer.”

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(Matthew H) - Posted 6 years ago

“Simple, neat functional—great!”

Helpful Report

(Jean BIlly S.) - Posted 6 years ago

“Great communication. Lovely engineer. Great service all round.”

Helpful Report

(John H.) - Posted 6 years ago

“Swift, efficient and professional service. Consulted at each stage of the process and a clear explanation of what was going to happen.”

Helpful Report

(Dan G.) - Posted 6 years ago

“Very efficient”

Helpful Report

(Glen N.) - Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews