bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the service from Chargemaster and would recommend them to anyone wishing to purchase a car charger for home or work. From instal to after sales top class.”

Helpful Report

Posted 6 years ago

Hi Neil, We're really sorry to hear that you weren't called back. We're looking into this right away and I have asked one of our Homecharge team to give you a call. Thank you.

Posted 6 years ago

“Installer very professional and neat. Excellent job.”

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Posted 6 years ago

“Fuss free installation, responsive & helpful installation staff”

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Posted 6 years ago

“Arrived on time. Explained the installation. Tested and explained the operation of the charger. Cleared up after the work.”

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Posted 6 years ago

“Very professional and quick installation”

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Posted 6 years ago

“Poor customer service but the fitter was very good.”

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Posted 6 years ago

“Very helpful service from Belinda in the office to the engineer who carried out the installation.”

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Posted 6 years ago

“they carried out what they said when they said they would”

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Posted 6 years ago

“Excellent service and they were very quick from start to finish”

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Posted 6 years ago

“Arrived on time as arranged, courteous and helpful in agreeing location of charger, swift and tidy when job was done.”

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Posted 6 years ago

“Charge point installed fine and works perfectly but I have not had an invoice to show the full cost of the work and have not had any information sent through about how to access the online portal to view how much electricity the charging point has used despite contacting through the website.”

Helpful Report

Posted 6 years ago

Hi Luke, Thank you for your review. We will be in touch with you imminently with the details you've requested. Thank you

Posted 6 years ago

“Very easy to deal with, clear, quick service, customer services were very nice”

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Posted 6 years ago

“Professional service from initial contact through to installation. Product is exactly as advertised”

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Posted 6 years ago

“Excellent customer service and notification when ordering and when fitted Technician who fitted it cleaned everywhere after fitting was very chatty and would answer any questions I had”

Helpful Report

(Kamar) - Posted 6 years ago

“Alan Richardson was incredibly good on the day. He was Polite, Professional and a very good installation, thank you.”

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(Alan R.) - Posted 6 years ago

“Very helpful overall very good”

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(Neil E.) - Posted 6 years ago

“From the girls who set up the installation to the guy who installed charging system very professional and courteous.”

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(Allan N.) - Posted 6 years ago

“good service although bit confusing as contacted by several different people.”

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(Dion C.) - Posted 6 years ago

“Arrived in the time slot they texted to me the day before. Really nice polite engineer. No hassles and made sure I knew how to work it before he left.”

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(Pete M.) - Posted 6 years ago

“On time, friendly engineer, quick installation, very neat & cleaned up all mess, a great job done.”

Helpful Report

(Neil E.) - Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews