bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

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“On time, good fitter, neat job - should really clear up the mess afterwards and take all the packing away”

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Posted 6 years ago

“Actual installation fine but process beforehand with paperwork painful.”

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Posted 6 years ago

“Excellent service all round from taking order to delivery”

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Posted 6 years ago

“Installation was excellent - could not have been better. Craig phoned the evening before to say when he would be arriving and the quality of work was superb, a really neat job. I was shown how the charger works and all documentation was handed over before Craig left. It’s not often you get a great job these days but this certainly was. Full marks.”

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Posted 6 years ago

“They kept to appointments and the installation was to a high standard.”

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Posted 6 years ago

“Everything from the first communication was well handled.”

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Posted 6 years ago

“Entirely satisfied with the service from Chargemaster. The only issue we had was with the scheduling of our installation but when I raised this it was dealt with rapidly and courteously. That aside, the application process was straightforward, and our installation engineer, Craig, was first class. I certainty have no hesitation in recommending Chargemaster.”

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Posted 6 years ago

“Very longwinded with numerous people sending me email about same thing. Delays meant I had to try-submit authority form. Staff involved always polite though.”

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Posted 6 years ago

“Reasonably prompt service from submitting the application to the installation, including explanation of what was covered by government grant and what wasn't. Only hiccup was a slight mix-up over dates due to two people being involved and the need for an initial survey. The engineer who performed the survey and the installation was excellent, responding to our needs and being tidy, careful and systematic in his work.”

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Posted 6 years ago

“Arrived very promptly and fitted cahargepoint quickly and with minimal mess. All staff especially Taylor were very helpful in completing paperwork”

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Posted 6 years ago

“Amazing service and our installer, Mike was extremely professional. Would recommend Chargemaster to anyone.”

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Posted 6 years ago

“Excellent service x”

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Posted 6 years ago

“From the initial enquiry to the installation I found Chargemaster very professional and friendly.”

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Posted 6 years ago

“It is not free as car dealers tell you. If you have not got up to date electrics there are additional costs this would apply to all suppliers. also if you want to switch unit off so it is not always live you have to pay extra. The work carried out by Chargemaster (installing charger) was excellant”

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Posted 6 years ago

“Pre installation: The information available on-line was clear and helpful. Contact was made promptly, and the home charge advisor was extremely helpful and efficient. She made sure that providing the necessary information was quick and easy. The installation engineer was very pleasant, highly skilled, and very efficient. He did a quick and tidy job, and explained what he was doing and why as he went along. The installation works brilliantly, with no problems.”

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Posted 6 years ago

“Completed an enquiry, quick to call me, sent all the Forms promptly. I returned then and then had a call to take the payment a week before instillation. Installer was here promptly, set it up exactly where I wanted it. Did a very neat job. Working well with no issues.”

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Posted 6 years ago

“Service was good, dealing with the paperwork was so easy. Friendly staff, installation guy very professional.”

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Posted 6 years ago

“Installation engineer was very thorough and able to answer all questions.”

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Posted 6 years ago

“Very straight forward. Professional staff and well organised company.”

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Posted 6 years ago

“Great service start to finish”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews