bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,410 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had home charger unit fitted, signed up to Polar Plus network. Only problem is I am not using home charger much because of the ability to charge up for free at the charging stations!”

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Posted 5 years ago

“Excellent engineer, quality work. Everything works fine.”

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Posted 5 years ago

“Very helpful both before installation and once installed. Fitter friendly and knowledgeable”

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Posted 5 years ago

“Engineer was very punctual, did a very good job of fitting the charger and very happy with the product.”

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Posted 5 years ago

“On time, quickly and efficiently installed.”

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Posted 5 years ago

“It does the job it should well. Have you fallen prey to a hyping up of a perfectly normal product? What happens next? Star-ratings for bananas?”

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Posted 5 years ago

“Excellent service. Chargemaster communications were clear and straightforward and the installation was easy to arrange. The fitting is really neat and unobtrusive. Excellent job.”

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Posted 5 years ago

“Easy process and very helpful from a technician point of view while advising what was needed.”

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Posted 5 years ago

“System is fine, but would be good to get more information from the charger, it's a bit basic. An app to monitor and control the charger would be good”

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Posted 5 years ago

“Very friendly and capable staff throughout the process. The Engineer who visited was excellent and was able to install the Chargepoint where we wanted, and neatly too. Very satisfied with the overall service.”

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Posted 5 years ago

“Excellent product, I believe that every new building & home should incorporate a BP Chargemaster in the property as part of the cost. This will encourage families & companies to become `greener` in the years to come. If it is not possible at the property, then a central BP Chargemaster in the street maybe ?”

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Posted 5 years ago

“Had a charger installed, but a few weeks later it failed, people in the office were terrible and it took 4 calls for them to book an engineer, so I was 2 weeks without my charger. The engineers are fantastic, so helpful, he said they had a bad batch of chargers unfortunately.”

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Posted 5 years ago

“Mixed service, charger brilliant but wrong one installed and original installation delayed”

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Posted 5 years ago

“Very professional installation. Neat and tidy .worked in very bad conditions. Good job”

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Posted 5 years ago

“Very helpful and efficient”

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Posted 5 years ago

“Process started and I supplied all my information Ordered BMW wall box plus Day of installation Installer arrived early Box was arrive by carrier 10.30 Arrived 13.00 The unit had been unpacked from BMW packing Was very poorly packed RFID card were missing Installer had never installed a BMW wall box before With lots support tel calls it was installed But with no RFID cards was not functioning as purchased After many tele calls RFID cards were ordered by Chargemaster After 2 weeks they arrived After more tele calls i installed cards with telephone assistance as i did not have the BMW night installation book Since installation No follow up tele calls from Chargemaster or offer of some financial recovery from hassle I had”

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Posted 5 years ago

“Luton telephone staff need re-training to understand that customers are important. Thankfully the installer was superb.”

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Posted 5 years ago

“All good. The whole process was efficient and I was impressed by the office and the electrician. Many thanks.”

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Posted 5 years ago

“Very good value for the money”

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Posted 5 years ago

“Simple and efficient to use.”

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Posted 5 years ago

bp pulse is rated 3.9 based on 4,410 reviews