bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no specific comments”

Helpful Report

(Nathan. B) - Posted 6 years ago

“the installation went quickly without any issues, the unit is working. Chargevision service is a disappointment so far don't record any information”

Helpful Report

(Pete M.) - Posted 6 years ago

“Quick efficient service when ordering. Timely and informed installation and follow up.”

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(Marcus G.) - Posted 6 years ago

“The friendliness and efficiency of the installation engineer.”

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(Craig R.) - Posted 6 years ago

“efficient and helpful service.”

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(Jean BIlly S.) - Posted 6 years ago

“Good, came when they said. Helpful on the phone”

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(Emerson F.) - Posted 6 years ago

“The chap fitting the charger was professional, he worked tidily, dligently and left everything in a very good condition. He was happy to take questions and answered them very thoroughly. He was the sort of workman I was very happy to have at my house. One improvement would be the people on the phone could have provided more info about the products available, and less interested in getting me to sign up and pay, I was already guaranteed to be a customer, but just needed more info. The guy who fitted the charger was a lot better at providing info.”

Helpful Report

(Andy F.) - Posted 6 years ago

“The young man who carried out the installation was exemplary, a credit to your organisation. The device was located in the best position and the routing of the cable went exactly where I wanted it without fuss. He even pointed out that my electricity meter was unsafe and personally insisted to my energy supplier that they send out an operative immediately to rectify this situation. Lose this employee at your peril! As yet, I don't have the vehicle for which this device has been fitted, but I'm confident that there will be no problem.”

Helpful Report

(Marcus G.) - Posted 6 years ago

“Installer was friendly and informative and did a very neat job exactly as I wanted. Also your office staff were friendly and helpful in answering my questions. Overall I'm very satisfied with your service.”

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(Mike K) - Posted 6 years ago

“Punctual and professional.”

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(Craig R.) - Posted 6 years ago

“The installer, Jean-Billy Simba, was excellent. He arrived on time, was courteous, efficient and informative.”

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(Jean BIlly S.) - Posted 6 years ago

“We are very pleased with Chargemaster. Elaine organised everything and kept us informed at every step. She was very supportive and gave us confidence that everything would be thorough and correct. The installation was carried out by Alan , the engineer, who arrived at the arranged time and carried out the installation without hitch. He was very competent and pleasant. He took the time to explain what he was doing and when complete, he showed us how it worked and took us through the paperwork. Thank you for a very professional job.”

Helpful Report

(Alan R.) - Posted 6 years ago

“Great service, installation guy was very tidy and polite Thanks again”

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(Kamar I) - Posted 6 years ago

“Very good fitter”

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(Kamar I) - Posted 6 years ago

“Excellent service”

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(Alan R.) - Posted 6 years ago

“Prompt response to emails and telephone calls. Very knowledgeable and helpful staff.”

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(Kamar I) - Posted 6 years ago

“Very efficient installation service. Friendly, knowledgeable technician.”

Helpful Report

(Carl L.) - Posted 6 years ago

“Very quick turnaround, responsive and helped pull alll the paperwork together. Unit looks good and no problems so far.”

Helpful Report

(Craig R.) - Posted 6 years ago

“Engineer had a very pleasant manner; he fitted the equipment very neatly; he was knowledgeable and provided a clear explanation of the equipment. The office staff were able to bring forward the date for the fitting of the equipment - this was very helpful.”

Helpful Report

(Carl L.) - Posted 6 years ago

“The engineer arrived on time.He fitted the charging unit where we had decided on the site visit.He also answered all our questions.He was polite courteous and affable.Would recommend Chargemaster to my family & friends.”

Helpful Report

(John H.) - Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews