bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“home charger point was fitted on 02.07.18. It took the fitter most of the morning to fit. Just waiting for my car to be built in November”

Helpful Report

Posted 6 years ago

“Great service.most helpful engineer fitted it promptly Many thanks”

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Posted 6 years ago

“The charger works, therefore I’m able to confidently relax knowing my ev Zoe will be charged as and when required.”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Excellent service. Excellent service engineer that was a real people person that anwsered all my questions professionally.”

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Posted 6 years ago

“The engineer turned up on time and installed the unit very well A very good job”

bp pulse 5 star review on 12th July 2018

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Posted 6 years ago

“Very happy with the service. Admin staff very helpful walking me through the process. And the engineer that installed my charger was also very friendly and helpful. 10/10”

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Posted 6 years ago

“The installation was completed by John Harris in a very professional manner and the site was left very neat and tidy.”

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Posted 6 years ago

“The installation was very quick and easy”

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Posted 6 years ago

“Chargemaster are very easy to deal with. The fitting process is performed very efficiently and professionally, very courteous.”

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Posted 6 years ago

“Good service on order, administration and installation. Friendly and helpful throughout.”

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Posted 6 years ago

“Clean and tidy install”

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Posted 6 years ago

“A couple of issues arranging an appointment but once the installer made it he did a great job and explained everything well. Thanks”

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Posted 6 years ago

“Good communication over 6 months waiting for my Zoe to be delivered. Prompt service once delivery was confirmed. Efficient and pleasant installer, very neat job.”

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Posted 6 years ago

“Delay due to high demand to start with & then outside factors (SSE) & sickness, but would say overall it was a good job done & always kept me informed of any changes ASAP. Would recommend them.”

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Posted 6 years ago

“The office team dealt with the enquiry efficiently and made the process easy to understand The installation engineer was very helpful and made a clean & tidy job of the installation. He also provided his phone number for any follow up questions.”

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Posted 6 years ago

“Helpful friendly installer and booking afvisors”

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Posted 6 years ago

“Guided through the different options and prices as well as organising the install was very easy and done with the minimum fuss.”

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Posted 6 years ago

“Laborious process, forms had to be completed multiple times etc.”

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Posted 6 years ago

Sorry to hear this. As the charge points are grant funded by the Government, they do require some paperwork from customers. We appreciate this can be time consuming so apologies for any inconvenience caused.

Posted 6 years ago

“Installation engineer (Billy) was fantastic. The install was exceptionally neat and tidy with a finish that required no further cosmetic repair to the walls. All trunking was sealed in toblook part of the wall. Great to see tradespeople with such high standards. A credit to your company. Thank you David”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews