bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,410 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service provided by the engineer was exemplary. He worked unbelievably hard to get a difficult job done within the same day.”

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Posted 5 years ago

“Easy to use - far easier than using a 13amp plug.”

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Posted 5 years ago

“Having operatives who are not trained properly, caused a nightmare.”

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Posted 5 years ago

“Good so far”

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Posted 5 years ago

“Very professional from start to finish.”

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Posted 5 years ago

“The charger works, but the App is not recording usage and despite raising a ticket 322078 I have had no response in weeks from your team.”

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Posted 5 years ago

“Very pleased with service and charger.”

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Posted 5 years ago

“Home installation of the BP Chargemaster was good. tidy installation, plenty of information for me to prepare for the engineer coming. engineer was clear in communicating everything that was going to happen and got me involved with decisions. good installation. only downside is the app. I am still looking for information on this, I might have been expecting it to do more.”

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Posted 5 years ago

“The kits itself is good and works well. The installation is also good. However during the installation the workman did damage some interal walls and chipped my porcelain cistern on the toilet.”

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Posted 5 years ago

“The installation went well and the workmanship was of a high standard. I have however, had problems setting up the App on my I-phone and believe that it does not work with the Safari browser on Apple devices. Surely this should not be the case.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Excellent installation”

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Posted 5 years ago

“We were very satisfied and happy with the installation of our home charge point”

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Posted 5 years ago

“All very efficient from beginning to end”

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Posted 5 years ago

“The team at BP ChargeMaster have been really helpful and easy to communicate with. The installation went smoothly and without issue.”

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Posted 5 years ago

“Excellent service and fantastic product, highly recommend”

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Posted 5 years ago

“I felt as if I had to chase for updates on progress.”

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Posted 5 years ago

“The charger unit initially installed was faulty. A replacement had to be installed. Periodically need to reset the unit at the fuse board as it stops working.”

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Posted 5 years ago

“The whole installation process was straightforward, well explained and importantly actioned in a very swift timescale. The engineer who carried out the work took time to explain what needed to happen, gave me options on where cables could run and his work was very neat and tidy.”

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Posted 5 years ago

“The first person assigned to arranging the installation of our unit was rude, didn't respond to emails and was generally a hindrence to getting the job done. Once he had apparently moved on things moved swiftly, communication was great and the unit was installed with no issues. We're now able to charge our car at home & begin cutting our petrol useage.”

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Posted 5 years ago

bp pulse is rated 3.9 based on 4,410 reviews