bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still early days but all is working very well, the young installer was very professional and helpful and was willing to go the extra mile with keeping me and my husband aware of usage. Well done Chargemaster hang on to this installer.”

Helpful Report

Posted 6 years ago

“They started off very helpful. Then not so good when they had the order. The guy that came out to fit was extremely helpful”

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Posted 6 years ago

“Chap new what he was doing and got it done”

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Posted 6 years ago

“Fantastic service guys Credit to you all”

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Posted 6 years ago

“The installer was polite and understood my request to install. He knew his job well.”

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Posted 6 years ago

“Fast, efficient and very neatly installed. The engineer who did the installation was polite and very helpful in explaining how to use the charger. I have no hesitation in recommending Chargemaster. Excellent!”

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Posted 6 years ago

“Every person at Chargemaster is friendly and helpful, and the electrician Marcus was superb. Just excellent!”

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Posted 6 years ago

“polite and attentive staff - there was a wee wrinkle which necessitated a reschedule, but nicely handled and no dramas at all. Good advice re grants also (in Scotland) helped to further reduce my costs, so top marks for knowledge too (Sianika Malcolm) and subsequent contact with Molly and Jamie helpful also. Actual installation happened smoothly and at the stated time and finished as expected.”

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Posted 6 years ago

“Everything was really smooth from ordering to fitting which was done very professionally.”

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Posted 6 years ago

“Chargemaster first assessed electricity upgrade needs required from grid supplier, and then speedily arranged their own visit to install the charger. Friendly, helpful and timely throughout.”

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Posted 6 years ago

“Very friendly telephone team and so too were the surveyor and the installer. Still not getting much from the network- I gather that they have just acquired ecotricity’s electric highway which has done me proud for years Hopefully the wisdom will be pooled”

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Posted 6 years ago

“Surveyor told us to lay cable from main which is inside the house to outside whe”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“James, the technician who installed the charging point was friendly, polite, helpful and knowledgeable. He was very happy to run the cable exactly as I wanted from the fuse box to the charging point. The installation was done in a very clean and tidy manner. He did full functional and safety tests and issued a detailed safety certificate. James was a great ambassador for Chargemaster, he was enthusiastic about the company and knowledgeable and positive about electric vehicles and renewable energy.”

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Posted 6 years ago

“Clean install”

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Posted 6 years ago

“Very good service however would have been helpful if the suggestion had been made to increse the main house fuse from 60 amp to 80 amp which we did at no cost with our energy grid western power which safely enabled the installation of the better charging 7kw charger as we were scheduled just to have the equivalent to just using a plug making charging very long especially with a small battery capacity smart car”

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Posted 6 years ago

“Stress free installation”

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Posted 6 years ago

“I am glad the experience of dealing with Chargemaster is over. I had nearly 30 emails from them, many of them irrelevant, and some of them wrong. The people I dealt with were delightful but the systems they work in need some serious attention.”

Helpful Report

Posted 6 years ago

“Excellent booking process, good communication thoughout, unit fitted to very good standard.”

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Posted 6 years ago

“Good service . Prompt and friendly. Staff explained everything well.”

Helpful Report

Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews