bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and professional company. The engineer that attended was very tidy and kept me informed throughout the work being completed. Excellent Service from start to finish.”

Helpful Report

Posted 6 years ago

“Arrived on time, sorted out the mess that our supplier had left the meter cupboard in, installed the chargepoint where we wanted , tided up, explained everything and left. What more do you want?”

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Posted 6 years ago

“Very helpful from start to finish. Great service.”

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Posted 6 years ago

“Both the survey and instalation went well and both electricians were very pleasant to deal with. My only issue is that they ran 4mm cable which is sufficent for a 32 amp charger, where as 6 mm cable would have been more future proof. However the whole experience has been a good one.”

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Posted 6 years ago

“The guy who fitted the Chargemaster was excellent very professional and knowledgable.”

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Posted 6 years ago

“Chargemaster provides a complete service when I brought my Zoe contacting me as soon as the car was allocated a chassis number and walking me through the entire process. They dealt with the OLEV grant and the install was quick and professional. I’m still waiting to use my charger but so far I’ve no complaints.”

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Posted 6 years ago

“Great service received, very professional. Charger looks very good and installation is neat.”

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Posted 6 years ago

“Neil was a credit to your company. His product knowledge and customer service was outstanding. The installation was efficient, neat and clean.”

bp pulse 5 star review on 7th August 2018

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Posted 6 years ago

“The whole process was easy. Engineer turned up on time. He was efficient and polite.”

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Posted 6 years ago

“Charge master provided excellent service and all the people we had contact with were very pleasant and helpful.”

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Posted 6 years ago

“Company very good great installation minimum disruption . Office staff very helpful and informative”

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Posted 6 years ago

“really good communication and engineer done great quality job”

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Posted 6 years ago

“The first survey was carried out promptly. At no time did the operative try to ‘sell’ the Chargemaster product, but it quickly became apparent that the BMW charging point needed a new 32A cable to the non-attached garage, while the Chargemaster charger could be run from the existing electricity supply. It was a no-brainer. I decided on the Chargemaster product and it was provided a week later, installed efficiently and safely and the Electrician , Nathan, was extremely helpful and a very good worker. A pleasure to do business with - although I have to say that for such simple piece of equipment, all these chargers, whoever the. Supplier may be, are extremely over-priced for what they are. A week later all seems to be going well and I am very satisfied.”

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Posted 6 years ago

“Excellent Service Very help full customer service Very Professional”

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Posted 6 years ago

“Engineer was very friendly and efficient and done a cracking job. Very pleased with overall experience. Job booked in also with no issues.”

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Posted 6 years ago

“The whole process from booking the Homecharge to having the unit fitted was perfect - communications were great, support completing forms etc. The engineer visited to check the install as mine wasn't straight forward, and on the day everything went perfectly, he was professional, efficient and quick.”

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Posted 6 years ago

“Very helpful the installer (electrician) was excellent polite thorough fantastic job Thankyou”

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Posted 6 years ago

“Rang me in advanced to ensure I was available for the appointment. Arrived on time. Very polite. Explained everything very clearly. Gave me a demo of the charging process. Cleaned up after himself. Ensured I had all the documentation and explained it clearly. I was very pleased with the service. Thank you very much.”

Helpful Report

Posted 6 years ago

“The charger was fitted very quickly and efficiently. The arrangement of sending photographic evidence of the consumer unit and location of charging point in advance was very effective - and when it had been approved, an installation date was given very quickly. Whole process was excellent.”

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Posted 6 years ago

“Very pleased with the job done . Tidy and polite”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews