bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,410 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was impressed with the installation process and the installer was excellent. My only issue has been with the app and website to track usage which doesn't appear to work at all. Currently investigating this with customer services.”

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Posted 5 years ago

“Great service. Pleasant engineer.”

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Posted 5 years ago

“Found whole process excellent..from ordering to fitting.everyone very helpful and professional Thanks”

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Posted 5 years ago

“very good service”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Our provisional date was cancelled, and now we have a charger that doesn’t work. We have to wait more time for an engineer to come out and try to fix it. Nice people, but at the end of the day - I NEED TO CHARGE MY CAR!!!!!”

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Posted 5 years ago

“poor communication and clearance with local council. I had to chase up myself after being advised my appointment was cancelled just three days prior to fitting. very poor.”

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Posted 5 years ago

“The whole process was over complicated, took too long, was more expensive than initially advised. The installed unit worked for 24 hours before it needed to be replaced due to a fault. Several phone calls required to expedite the replacement unit.”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“Very good so far”

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Posted 5 years ago

“Good professional installation, very quick to install. Had a problem which stopped the car charge at 85% and needed a power cycle to reset the unit and call to Chargemaster failed to resolve this although the service I will say seems very good. Would like an acutal power usage on the app if possible.”

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Posted 5 years ago

“Overall the unit is acceptable. Time to install was excellent. The negative part is the earth rod was drilled through a drive paving stone and not placed under it, so I have an unsightly black box 8 inches out from a walkway wall. Also, the unit was located too close to a drain pipe and thus the tether is not able to be wound around the unit without bending the plastic drain pipe. No instructions were left with teh unit - still not sure how to connect it into WiFi, if I can at all.”

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Posted 5 years ago

“Excellent booking process and installation. Recommended.”

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Posted 5 years ago

“Turned up on time installation quick and tidy first class job”

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Posted 5 years ago

“Chargemaster did an excellent job from my first contact to the installation. Very straightforward and had instant in less than 3 weeks from the start.”

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Posted 5 years ago

“Great service, engineer came round and did installation, very prompt and hardworking Highly recommend this company”

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Posted 5 years ago

“Very ugly unit stuck on my garage wall but good efficient sales and installation teams.”

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Posted 5 years ago

“Guy turned up on time and very efficient”

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Posted 5 years ago

“Very good instalation time and fitter neat and tidy he redrilled hole so u didn't have longer wire inside house to fuse box”

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Posted 5 years ago

“BP Chargemaster service was really good throughout. Especially pleased with engineer who fitted charging unit - installation very efficient and working very well.”

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Posted 5 years ago

bp pulse is rated 3.9 based on 4,410 reviews