bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The engineer who installed the charger was extremely efficient and friendly. The wiring was done very neatly.”

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Posted 6 years ago

“Excellent service, especially the engineer (Marcus) who surveyed and installed my charger.”

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Posted 6 years ago

“Customer service was excellent!”

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Posted 6 years ago

“It’s good to be able to charge the car at home as there are very few chargers in the Leeds vicinity. We have noted that there are none in Whitby or within 15 miles!”

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Posted 6 years ago

“Product was installed neatly and tidily ahead of the due date for installation. All staff involved were efficient and easy to deal with.”

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Posted 6 years ago

“Very happy with service, friendly and competent technician”

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Posted 6 years ago

“Poor coordination and communication.”

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Posted 6 years ago

Hi Eric, We'd really like to know more about this. Could you please let us know some more information by emailing feedback@chargemasterplc.com? Thank you.

Posted 6 years ago

“Our installer John was great, lovely guy. You'd have got a 'Very Good' if I didn't have to crawl under my floorboards myself to install the cable - but otherwise very happy :)”

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Posted 6 years ago

“Excellent communication from start to finish, great customer service from the installer.”

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Posted 6 years ago

“Efficient, courteous and professional installation”

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Posted 6 years ago

“A very helpful advisor (AnnMarie Mhouar) and a helpful engineer to carry out the installation.”

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Posted 6 years ago

“Very good installer”

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Posted 6 years ago

“Chargemaster staff were very helpful all the way through the process of choosing a charging unit right through to installation and commissioning. They provided helpful guidelines on checking the suitability of my home electrics and instructions on what was needed in order for their installation to go ahead. Once the electricity supplier had ensured everything was in order then the Chargemaster engineer completed the installation without any fuss, his work was quick and tidy. The unit was commissioned the same day and up and running when the engineer left, the whole installation took only about 3 hours. Now happily charging my car without extension leads trailing out of the house!”

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Posted 6 years ago

“The Electrical Engineer was very efficient and helpful. Made no mess, and exlained everything after completing the job.”

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Posted 6 years ago

“fitted what I needed quickly in time”

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Posted 6 years ago

“From the sales girls right through to the electrical engineer installation team, everything went smooth. Alan done a superb job all working and tested and the unit is nice and small, kept the work area nice and tidy and everything completed to a high standard.”

bp pulse 5 star review on 12th July 2018

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Posted 6 years ago

Thanks for sharing a photo! We're so pleased you were happy with the service.

Posted 6 years ago

“great service”

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Posted 6 years ago

“On time and professional installation, very courteous and tidy engineer.”

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Posted 6 years ago

“Polite and efficient installation engineer and office staff have always been helpful and informative”

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Posted 6 years ago

“Installations completed to my satisfaction. Adequate amount of information given on request.”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews