bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,410 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our fitter William was extremely conscientious and professional. He went out of his way to tailor the job to our requirements and we are pleased with the neatness of the installation.”

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Posted 5 years ago

“Chargepoint installed very professionally”

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Posted 5 years ago

“Good install. As expected”

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Posted 5 years ago

“Excellent service arrived at the specified time as stated. Wrk completed to a very high standarf”

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Posted 5 years ago

“Excellent customer service, assistant managed to get us a fully funded installation even though the car dealer said we were not eligible. Unit did stop working after a month but they replaced it for free within a couple of days of being notified”

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Posted 5 years ago

“All fitted in good time, neat installation, wasn't aware of earth stake requirement until fitter arrived which wasn't an issue for me but if unit was sited above a driveway may be a problem.”

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Posted 5 years ago

“Arrived at stated time and fitted unit quickly and professionally.”

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Posted 5 years ago

“No fuss, no bother, just does the job.”

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Posted 5 years ago

“Excellent service. The electrician was polite, friendly and a pleasure to have in the house.”

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Posted 5 years ago

“All communication with the Chargemaster team was and Friendly and efficient. The Installer was prompt, friendly and quality focused checking, I was happy with everything related to the installation and operation of the charger before he left.”

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Posted 5 years ago

“The on-site service was excellent: the engineers who came out for the survey and installation were both very capable, helpful and informative. The installation itself was carried out efficiently and neatly. The communication from the administration office was sometimes confusing, but problems were quickly sorted. Thanks!”

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Posted 5 years ago

“Came on time, very polite and tidy. Good Job”

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Posted 5 years ago

“I wish the charging unit 'Tells' you when the car is fully charged. Surely a flaw in the system. Otherwise every bit worth”

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Posted 5 years ago

“Prompt and efficient service over the phone. Excellent service from the engineer(Carl) who installed the chargepoint.”

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Posted 5 years ago

“The installer turned up on time very professional knew exact what he was doing and most importantly product works well very happy”

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Posted 5 years ago

“Neat installation. Chargemaster communicated clearly what needed to be done by me prior to the main installation.”

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Posted 5 years ago

“The information given was incorrect on several occasions. There was no understanding of the electrical system and an incorrect requirement for an additional isolating switch in series with the excising isolation was initially required. Totally unrealistic installation dates were also supplied.”

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Posted 5 years ago

“Lengthy delays in installation caused unnecessary hassle. Poor communication within the organisation. I emailed CEO regarding my concerns and got no reply. Staff were friendly and tried to help but on too many occasions I was let down. Despite requesting installation in Nov 2018 the charger was not installed until March 2019 - months after delivery of my Zoe.”

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Posted 5 years ago

“the installation was carried neatly and efficiently.”

Helpful Report

Posted 5 years ago

“Communication from Chargemaster was very clear and the technician that installed the chargepoint was friendly and efficient”

Helpful Report

Posted 5 years ago

bp pulse is rated 3.9 based on 4,410 reviews