bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good efficient service, can not fault them at all.”

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Posted 6 years ago

“Kadiza, very helpful and guided me through the process. Andy who fitted the unit was also a great ambassador for the company. as more people from my company will be getting hybrids I will not hesitate to recommend Chargemaster as the go to for getting a charger unit installed. thank you very much!”

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Posted 6 years ago

“The engineer who came was very good. He explained all he was going to do, did the work efficiently and then went through everything at the end. He even divided the waste into two lts, one for recycling and one rubbish.”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“I was disappointed that the staff I spoke to on the phone did not talk to me more about my options, after talking to the installer I feel I would have been better with a system that is connected.I had quite a discussion about it being tethered or not so that may have been the reason, but I think I would have been happier with a connected unit”

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Posted 6 years ago

“Great communications from the office/admin teams. Really helpful and really on the ball. Engineer was great to. Real credit to the company. Very tidy job. Professional trandesman! Would definitely recommend.”

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Posted 6 years ago

“The booking and admin was a bit long-winded but the actual technical service on the installation day was excellent.”

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Posted 6 years ago

“The whole ordering and installation process was well organised and I was kept informed throughout”

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Posted 6 years ago

“Turned up when they said, polite, helpful, did a great job !”

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Posted 6 years ago

“From ordering to installation I was kept fully informed; the impression left was a well run professional approach to the task in hand topped off with a knowledgeable considerate professional engineer.”

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Posted 6 years ago

“Engineer arrived on time and did a very neat job.”

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Posted 6 years ago

“Efficient and professional”

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Posted 6 years ago

“Very helpful, efficient service. Charge unit working well. Would recommend again.”

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Posted 6 years ago

“Engineer punctured a gas pipe while installing the charge point.”

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Posted 6 years ago

We are so sorry to hear about this. Our head electrician has been in touch today to discuss this further with you.

Posted 6 years ago

“Excellent electrician who attended (Matt), friendly, knowledgeable and punctual - what more could you ask for! Overall a very positive experience, thank you.”

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Posted 6 years ago

“Only given 4 stars because it took so long to get fitted, but Marcus the installation engineer and Anne Marie who was my contact, were great can’t fault their work and help. 5 stars to them.”

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Posted 6 years ago

“Installed unit was extremely good but customer service experience very poor. Had them tell me book a provisional date ring when fuse was changed and would bring date forward when I rang they denied this”

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Posted 6 years ago

“Excellent service throughout the process of choosing a suitable charge point option through to booking an installation date and carrying out the actual installation. The engineer explained the operation of the unit clearly. One thing which would have improved the service would be to ensure more consistency in the email communications - it was confusing to get emails from three separate people which often repeated standard requests for information which had already been supplied to the company.”

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Posted 6 years ago

“Top class service from beginning till the end. The office Team and the Engineer that did the installation were exceptional. Fantastic experience.”

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Posted 6 years ago

“Excellent. Arrived on time and completed the installation in just over an hour. Neat job.”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews