bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service overall. Excellent communications from the office. The installation went well and the engineer couldn't have been nicer.”

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Posted 6 years ago

“Peter arrived as scheduled and has done a really good and efficient job, just waiting now for car to plug in to system. The service from the office side was really good too and explained everything in the way of photo’s required. All in all an excellent service all round, would recommend to anyone who may be interested in your product. Yours sincerely, Geoff Hartless.”

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Posted 6 years ago

“Clear, concise communication and excellent product.”

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Posted 6 years ago

“(Apologies for waiting so long to respond! I've just received my EV today and wanted to ensure everything was working before sending a response!) Very neat and tidy job with minimal disruption on the day. Very happy with the service.”

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(Neil Emmons (DA1 5TN)) - Posted 6 years ago

“The Chargemaster fitter arrived on time to fit our charging unit.We discussed the best position for the charger.The unit was ready to use an hour and a half. After 20mins paper work and a chat about operating procedures. The charger works great. Instructions on Chargmaster were left.”

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Posted 6 years ago

“Excellent service from start to finish - highly recommended”

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Posted 6 years ago

“Chargemaster made the whole process as simple and pain free as possible. Their customer service was excellent. The engineer who attended to install the charge point was friendly and helpful - and did a really careful and neat job. I wouldn’t hesitate to recommend Chargemaster to others.”

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Posted 6 years ago

“Fast, professional installation.”

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Posted 6 years ago

“Very good fitter”

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Posted 6 years ago

“Very competent and informative installer. A nice, tidy installation.”

bp pulse 5 star review on 5th September 2018

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Posted 6 years ago

“Chargemaster were helpful getting through the awful bureaucracy of the OLEV and Scottish Electric car grant schemes but it was still painful. Installation was quick and efficient although the charger has been positioned in a way that means I can’t coil the charging lead On the charger”

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Posted 6 years ago

“An excellent, neat installation. The engineer was courteous and produced an excellent installation in spite of the fact that access was difficult.”

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Posted 6 years ago

“In all dealings with the company, we were treated with courtesy and efficiency notably in the office, Sianika, Rocco and another lady whose name escapes me! In particular, Alan Richardson, was professional throughout the appraisal and installation processes.”

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Posted 6 years ago

“Despite some initial issues with making contact and setting the process in motion the service and installation from Chargemaster was very good. The person who completed the survey prior to installation being agreed was very thorough and discussed the option with me. The installation completed after this survey was also of a very high standard and the workmanship was very good.”

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Posted 6 years ago

“As a 70+ owner of a new electric car with minimal understanding of the technologies involved I was very apprehensive of the order process. I need not have been concerned. From day one I was treated with extreme respect and understanding from all the office personnel. The engineer who installed the charger was extremely professional and kept me informed throughout the job. First class service all round.”

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Posted 6 years ago

“The installation went very smoothly and Chargemaster were very professional in the whole process.”

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Posted 6 years ago

“Soooo complicated.”

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Posted 6 years ago

“Very professional and well executed”

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Posted 6 years ago

“Very efficient installation and helpful installer. All done promptly and tidily with a neat finish. Installer explained what he had done and how to use the charger.”

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Posted 6 years ago

“Fast efficient service”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews