bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,410 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

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“Damaged plug; why so complicated? Why do I need to pay to in advance?”

Helpful Report

Posted 5 years ago

“Extremely good installation. Top guy, very knowledgeable, very helpful”

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Posted 5 years ago

“Good service and excellent product. Installer was very clear in his instructions and tidy woek.”

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Posted 5 years ago

“Abysmal customer service, impossible to get a straight answer to a simple question about the various stages. Don't ask about an estimate they didn't exist (at least as far as I was concerned. Had to contact the car dealer three times asking him to intervene. That did no good.either. The eventual cable route was a poor compromise as we felt a trenched cable would be safer but ended up with it attached to a rickety fence. I forget the time taken for the installation as it stretched into months.”

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Posted 5 years ago

“installion went well but to put a earth rod in is over the top, can understand if its a PME system but not for a TN-S system.”

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Posted 5 years ago

“Well pleased with this product.Installed with no problems and very helpful and professional.”

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Posted 5 years ago

“apart from a little confusion at the beginning, all went smoothly”

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Posted 5 years ago

“Excellent!”

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Posted 5 years ago

“Fantastic support from the installer who went above and beyond. Charger works fantastic.”

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Posted 5 years ago

“After initial hiccups upon ordering Charge master came through and delivered the GOODS Overall a good service falling short on customer service unfortunately”

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Posted 5 years ago

“Installation went well and charger works efficiently.”

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Posted 5 years ago

“Did a great install for my home fast charger and have been great with both email and telephone advice / guidance for a new EV user.”

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Posted 5 years ago

“very poor customer service”

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Posted 5 years ago

“Excellent service and product”

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Posted 5 years ago

“Very efficient service. It has made such a difference to charging my car”

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Posted 5 years ago

“Very good. Good engineer. Very efficient”

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Posted 5 years ago

“Great product, easily installed and no fuss. I use it daily and wouldn’t be without it now; you even get a government grant towards installation.”

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Posted 5 years ago

“Awful communication, terrible customer service. I had to send requested documents in 3 times before they were received!! I was so shocked as I expected more from BP!”

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Posted 5 years ago

“Fantastic Service!!”

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Posted 5 years ago

“Get rid of the expensive card. Enhance your systems so all your chargers work on the polar instant app. Give real time feedback on whether the chargers are working via app. Fix non working chargers. Buck up!!”

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Posted 5 years ago

bp pulse is rated 3.9 based on 4,410 reviews