bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The equipment has been installed and works , how ever despite several phone calls the hole made in my wall to pass the cable through is still letting in daylight and a draft. Real shame that the the problem has not been put right yet”

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Posted 5 years ago

“Great installation experience and excellent customer service. Got the home charger for about a month now and it’s working smoothly.”

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Posted 5 years ago

“Damaged plug; why so complicated? Why do I need to pay to in advance?”

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Posted 5 years ago

“Extremely good installation. Top guy, very knowledgeable, very helpful”

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Posted 5 years ago

“Good service and excellent product. Installer was very clear in his instructions and tidy woek.”

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Posted 5 years ago

“Abysmal customer service, impossible to get a straight answer to a simple question about the various stages. Don't ask about an estimate they didn't exist (at least as far as I was concerned. Had to contact the car dealer three times asking him to intervene. That did no good.either. The eventual cable route was a poor compromise as we felt a trenched cable would be safer but ended up with it attached to a rickety fence. I forget the time taken for the installation as it stretched into months.”

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Posted 5 years ago

“installion went well but to put a earth rod in is over the top, can understand if its a PME system but not for a TN-S system.”

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Posted 5 years ago

“Well pleased with this product.Installed with no problems and very helpful and professional.”

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Posted 5 years ago

“apart from a little confusion at the beginning, all went smoothly”

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Posted 5 years ago

“Excellent!”

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Posted 5 years ago

“Fantastic support from the installer who went above and beyond. Charger works fantastic.”

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Posted 5 years ago

“After initial hiccups upon ordering Charge master came through and delivered the GOODS Overall a good service falling short on customer service unfortunately”

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Posted 5 years ago

“Installation went well and charger works efficiently.”

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Posted 5 years ago

“Did a great install for my home fast charger and have been great with both email and telephone advice / guidance for a new EV user.”

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Posted 5 years ago

“very poor customer service”

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Posted 5 years ago

“Excellent service and product”

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Posted 5 years ago

“Very efficient service. It has made such a difference to charging my car”

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Posted 5 years ago

“Very good. Good engineer. Very efficient”

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Posted 5 years ago

“Great product, easily installed and no fuss. I use it daily and wouldn’t be without it now; you even get a government grant towards installation.”

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Posted 5 years ago

“Awful communication, terrible customer service. I had to send requested documents in 3 times before they were received!! I was so shocked as I expected more from BP!”

Helpful Report

Posted 5 years ago

bp pulse is rated 3.9 based on 4,413 reviews