bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

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“Excellent - engineer on time - fitting was quick and efficient - he was very polite and pleasant. Good job al round Thanks”

Helpful Report

Posted 6 years ago

“Very good service. Installation was carried out efficiently with minimal disruption to the electricity supply.”

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Posted 6 years ago

“The service was quick, user friendly and painless. The installation was done professionally and to a very high standard of workmanship.”

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Posted 6 years ago

“Job well done”

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Posted 6 years ago

“The fitter was very good and clean and prompt”

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Posted 6 years ago

“The office in Luton knew what they were about technically, but they failed to take down my email properly, so hat when they did get the correct address, it all became a bit rushed. On the day booked for installation, the Chargemaster van broke down. The charge point was installed on the following Saturday . That day would normally have been the the engineer's day off, but he came to avoid letting me down. The fitter knew his stuff”

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Posted 6 years ago

“From the first email to the engineer who fitted my home point I was very impressed with the level of knowledge, customer interaction and quality of of work . I definitely recommend this company to anyone who requires a home charge point”

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Posted 6 years ago

“Too many emails. Wrong/conflicting info. Phone calls/emails not responded to. Good intaller but refused to take away own rubbish/packaging. I wasted money paying an electrician at Chargemaster's insistence as this could have been done as part of installation. No call before installer arrival as promised. It is working and was located where I wanted but a lot of money for a straight forward fitting as all are charged same.”

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Posted 6 years ago

“Efficient and knowledgable team”

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Posted 6 years ago

“Very efficient. And we'll explained”

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Posted 6 years ago

“First rate customer service, a pleasure to deal with.”

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Posted 6 years ago

“Very good service. Easy process to follow and a quick turnaround for the installation. Installer was very good and turned up on time and carried out the work very professionally. Overall I am extremely pleased.”

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Posted 6 years ago

“The installer was good, but when organising the installation I was told I needed a dual pole isolator switch installed. Since neither my provider or independent electricians would complete this, I got a second isolator installed instead (with took allot of time to arrange and I had to pay for it). When the installer arrived it turns out he could just use the existing isolator, meaning I had wasted time and money on the isolator. Not impressed.”

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Posted 6 years ago

“Fast ,efficient, trustworthy and friendly. Vehicle not arrived yet but there's no reason to believe there will be a problem. I would thoroughly recommend Chargemaster for an EV installation.”

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Posted 6 years ago

“From going through the process of booking the charge point to be fitted to the fitters arrival and seamless and speedy fitting. I could not recommend this service more highly”

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Posted 6 years ago

“Engineer was polite, informative, and totally knowledgeable in the whole installation process. He kept me informed at all stages and involved in the decision process for best place to install the charger too. Great end to end service. Very happy.”

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Posted 6 years ago

“Excellent installation service”

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Posted 6 years ago

“The initial telephone conversation was very helpful in clarifying my needs and any restrictions so that I could place an order. I was contacted only a few days later for an installation the same week and this was carried out on time and very tidily as far as I can tell. The installer was polite and helpful. The charger is working well.”

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Posted 6 years ago

“Fast, efficient service & very helpful!”

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Posted 6 years ago

“Very efficient and correct. Did what was promised when it was promised. Installer was exceptional, thanks again Allan”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews