bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful great service, fitted quickly with no hassle. My only minor issue is they show a unit with a black lead on the website, I asked for this as my Home is grade 2 listed. But it’s not available.”

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Posted 6 years ago

“Very neat and tidy also informative. Arrived on time.”

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Posted 6 years ago

“Certain aspects were excellent. Staff were always polite but the whole process of arranging a survey and then install was extremely confused and disjointed and so it took over amonth. My house electrics are not modern and this caused issues, but this should be a fairly normal occurrence. I felt I was dealing through a call centre and it was frustrating. The install itself was excellent - your guy was very good indeed”

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Posted 6 years ago

“Great service and the engineer was a delight!”

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Posted 6 years ago

“Everything was very efficient and the service was dependable and reliable.”

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Posted 6 years ago

“Installer was excellent. He called the day before to confirm appointment. He turned up on time and had a positive conversation about where to install the charger. We discussed the pros and cons of locations and reached an agreement. He worked hard and was very neat. Would definitely recommend. I’m happy with the charger and installation. No hassle whatsoever”

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Posted 6 years ago

“Arrived on time, work carried out without any fuss, cleaned up once completed. Demonstrated operation.”

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Posted 6 years ago

“Seamless operation from start to finish”

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Posted 6 years ago

“constantly asked for information we had already submitted. Was not clear on installation times and we felt we were lied to on several occasions regarding installation times. electrictian who installed 'blew' the house and i was without electric for several hours. not a good experience. Charger is working fine and tidy installation eventually so the job was carried out satisfactorily eventually”

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Posted 6 years ago

“The engineer on the day was absolutely first class. But dealing with chargemaster in lead up to the day was a little frustrating, with demands for information and photos and requirements to do things with poor guidance about how to do them.”

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Posted 6 years ago

“The gentleman who came to fit the charger was efficient and professional”

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Posted 6 years ago

“Excellent installation.”

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Posted 6 years ago

“They were on time - Neat, Tidy and Efficient. Very pleased.”

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Posted 6 years ago

“Very professional and tidy install. Many thanks”

bp pulse 5 star review on 30th July 2018

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Posted 6 years ago

“Good service. Always courteous and dependable.”

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Posted 6 years ago

“Very efficient and professional”

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Posted 6 years ago

“Engineer worked well and completed in a timely manner in very hoy conditions. Very happy with installation.”

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Posted 6 years ago

“Friendly and knowledgeable admin staff and installer. Made the entire process simple, and even turned up 10 minutes early for the install appointment!”

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Posted 6 years ago

“Miss communication between chargemaster and dealership. Tried charging me twice for unit when it was on offer purchasing new car. Could have easily been avoided. Installation very good.”

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Posted 6 years ago

“The support team was helpful and asked a lot questions before the fitter came to install. The fitter called to confirm appointment and could come earlier than booked, he was very quick and did a great job of the installation”

Helpful Report

Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews