bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product”

Helpful Report

Posted 5 years ago

“Very good service fitter was very helpful when in stalling the charger over all a good service.”

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Posted 5 years ago

“Your survey and installation were conducted to an exemplary standard by your polite and helpful engineer. He helped me understand each step of the process and carried out his work excellently despite the poor weather. Really good job”

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Posted 5 years ago

“BP Chargemaster & Polar [Ipace new as of 3rd May 2019] BP Chargemeaster: I've had a 7 kW charger expertly fitted by Alan, charger works well. However it would be great if I could control it remotely and set delayed charging start and finish times. Charge master you might want to consider adding that additional functionality. Ipace charges from empty in about 12 hours. Polar Plus: well worth purchasing Polar Plus RF network card on montly subscription (if you are likely to charge on the go) £7.85 pm but only 9ppKW. Polar network is great and very reliable unlike Ecotricity which is 30ppkW but no subscription (found at most motorway service stations). Polar can also be found in most areas of the UK (not all). That said come on guys lets have more chargers in places we might actually want to pull up for 1 1/2 hours i.e. shopping outlets, pubs etc (and Ecotricity waste of time, come on sort your sh.. out!).”

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Posted 5 years ago

“Although there are few Polar chargers outside of the urban areas, whenever you do find 1 they are easy to use. In most cases, it gives the charge cost and percentage charged.”

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Posted 5 years ago

“Good support and progress updates”

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Posted 5 years ago

“Excellent customer service. Installation in under 2 weeks and great service from start to finish.”

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Posted 5 years ago

“After reading some poor reviews I was concerned, however all was well. The unit works properly and was professionally installed on time.”

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Posted 5 years ago

“Very helpful and polite made no mess and talked us through exactly what he was going to do to make sure it all worked for us.”

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Posted 5 years ago

“Professionally fitted where I needed it. Very happy with my purchase”

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Posted 5 years ago

“All went very smoothly,very professional and troublefree”

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Posted 5 years ago

“The ordering and admin process at BP Chargemaster is slow unresponsive and generally an awful experience. I would never use them again. That said that, once we managed to navigate the process the installation engineer was outstanding.”

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Posted 5 years ago

“Very efficient and neat work. No mess. Perfect”

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Posted 5 years ago

“Not enough engineers so I needed to wait months for a survey and then more time for an installation - even though I did all the groundwork re photos, form filling etc. Luckily I managed to run my electric car without the home charger while I waited. People without IT knowledge would have struggled with this process.”

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Posted 5 years ago

“Fitting of equipment excellent. Attitude of engineer excellent. Car not yet delivered so cannot review it working yet.”

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Posted 5 years ago

“Great customer service and pain free installation (which was easily fitted around our availability). VERY PLEASED WITH OUR CHARGEMASTER POINT.”

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Posted 5 years ago

“Great product the installer gave great advice really impressed.”

Helpful Report

Posted 5 years ago

“The installer did a fantastic job of installing the box to the point of ensuring that all the cable was not in view. Very tidy job.”