bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The engineer turned up on time and carried out the work with no hassle.”

Helpful Report

(John H.) - Posted 6 years ago

“Excellent customer service very helpful staff and well informed to all options. Excellent fitter in installation of the Chargemaster product and explanation of product.”

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(James W) - Posted 6 years ago

“Great install”

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(Emerson F.) - Posted 6 years ago

“Laura VERY helpful ***** The Installer Very POLITE and on time as he said. *****”

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(Jean BIlly S.) - Posted 6 years ago

“V friendly, knowledgeable and efficient man, great job thanks.”

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(Allan N) - Posted 6 years ago

“Easy application process. Little glitch on the colour but sorted before delivery. Installer really good, able to discuss siting and cable runs with him.”

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(John L.) - Posted 6 years ago

“Excellent communications from first call to engineers visit. Installation inside estimated advice, clean job .”

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(Jean BIlly S.) - Posted 6 years ago

“Daniel was very polite and professional and the work looks excellent.”

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(Dan G.) - Posted 6 years ago

“Engineer was very knowledgeable and installed the charger with no problems or mess. Using photos in advance is a very good idea and ensured there was no complications.”

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(James W) - Posted 6 years ago

“Really pleased with the support from the installation engineer. Very professional and clean job”

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(Emerson F.) - Posted 6 years ago

“Excellent from first contact to finished installation”

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(Alan R.) - Posted 6 years ago

“Very efficient service, from taking pictures of the fuse board so that any issues can be sorted out to the excellent electrician you sent to install the box. Very helpful man who did a quality installation.”

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(Marcus G.) - Posted 6 years ago

“Good pre-visit communications, clear options pricing. Chargemaster dealt with the Government OLEV application on my behalf. On Installation the electrician arrived on time, worked around some oddities of my home electrical set-up and upgraded my mains earth wires to support the EV link. Site was left clean and tidy, engineer walked through the equipment and process before leaving.”

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Posted 6 years ago

“Job well done”

Helpful Report

(Marcus G.) - Posted 6 years ago

“Came on time Did the job well No more to be said”

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(Matthew H) - Posted 6 years ago

“1. When I called to make the necessary inquiries it was one person I spoke to, I wasn’t put on hold or passed to anyone else and they were able to answer my questions 2. The forms were emailed through immediately after our call. 3. They also went out of their way to get a quick installation for me and the date I suggested. 4. Everyone one of your staff were extremely efficient, polite and a real pleasure to talk with. 5. I’ve not come across a company that I could praise and recommend enough, thank you.”

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(Alan R.) - Posted 6 years ago

“The engineer that visited (Gary) was polite, friendly, enthusiastic and very helpful and efficient.”

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(Thom H.) - Posted 6 years ago

“Communication was terrible Never again with this company”

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(Dion C.) - Posted 6 years ago

“The install engineer was very helpful and friendly”

Helpful Report

(John L.) - Posted 6 years ago

“Easy to deal with, came out to carry out a pre installation survey free of charge prior to taking any money to check my property was suitable. The engineer (Daniel) turned up on time and was very efficient.”

Helpful Report

(Dan G.) - Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews