bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good”

Helpful Report

Posted 6 years ago

“Punctual service with a knowledgeable electrician. Unit fitted as requested and so very satisfied with the whole thing.”

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Posted 6 years ago

“A good product which was installed efficiently. So far it has proved good.”

bp pulse 4 star review on 30th July 2018

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Posted 6 years ago

“excellent service provided by the engineer. Thank you. Len Shah”

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Posted 6 years ago

“Very happy with the service provided”

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Posted 6 years ago

“One of the worst companies I have ever dealt with. The whole experience was a disgrace. I dealt with 3 different people from ordering to fitting, none of who coordinated with each other. Even the fitter didn't turn up with the right part although the site was surveyed and I had already pre paid!. I would never recommend you to anyone and intend to write to BMW with my views!!”

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Posted 6 years ago

“Very slick service from start to finish.”

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Posted 6 years ago

“Engineer was on time, knowledgeable, talked me through the options and did a really professional job.”

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Posted 6 years ago

“Communication and confirmation trying to book was poor”

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Posted 6 years ago

“The installation engineer John was excellent. His professional approach and pleasant personality was very refreshing. John arrived exactly when he said he would and was very clean and tidy whilst working. My only slight moan (and it is very slight) wo the amount of e-mail correspondence that was received requesting the same information when planning the visit. This could be reduced and condensed into one or two e-mails. All in all it was a very good experience and I would recommend Chargemaster PLC to anyone.”

bp pulse 5 star review on 30th July 2018

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Posted 6 years ago

“Appointment was for between 12.00 and 3.00 pm but Engineer phoned to say he could be with us by 10.30am. This, in fact, suited us better and the job was done cleanly and without fuss. He explained all the workings of the unit and we were delighted with the installation. Good customer service!”

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Posted 6 years ago

“very good”

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Posted 6 years ago

“Very professional and helpful company, very easy to communicate with. The electtrician turned up on time and quickly fitted the charger without disruption. Great service.”

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Posted 6 years ago

“Engineer who finally installed charging station was excellent but admin and communications leading up to installation were confused, misleading and shambolic”

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Posted 6 years ago

“Good response to original enquiry. Survey went good accordingly. Installation was effeciant and progressed with care and attention to detail. perfect in all respects.”

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Posted 6 years ago

“Easy to deal with on the phone, installer was friendly and efficient.”

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Posted 6 years ago

“Competent, efficient and helpful. Brilliant service and installation.”

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Posted 6 years ago

“I found chargemaster very helpful and easy to use through all the stages of the process from choosing the box to installation and dealing with paperwork.”

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Posted 6 years ago

“Excellent would highly recommend”

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Posted 6 years ago

“Very good service, quick and accurate”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews