bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,410 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

Write Your review

Tell us how bp pulse made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really happy the guy done a good job and on time”

Helpful Report

Posted 5 years ago

“What a fantastic team from girls in admin to Alan Richardson the electrical technician who fitted our Homecharge socket, all very professional in their work. Alan's workmanship and nothing being to much trouble in making sure the socket was fitted where we wanted made the installation go smoothly and stress free. Definitely requires pay rise or bonus.”

Helpful Report

Posted 5 years ago

“Installation engineer was very professional, efficient and hard working. He kept working through tough weather conditions. Charge Master unto working very well.”

Helpful Report

Posted 5 years ago

“Very pleased with the Charging Unit. Electrical Fitter arrived on time and had a polite and friendly manner. He carried out the installation with the minimum amount of disruption and cleaned on completion of his work - thank you.”

Helpful Report

Posted 5 years ago

“Charger is great and easy to use. Installation engineer was excellent and very helpful and cleaned up after himself. The APP is disappointing as it often loses the keyboard and you need to continually enter your password.”

Helpful Report

Posted 5 years ago

“Poor installation. Broke a curtain rail. No certificate of installation. No label stating install for new electrical board. Failed to install from newly installed double pole isolation switch. Horrendous.”

Helpful Report

Posted 5 years ago

“Working brilliantly”

Helpful Report

Posted 5 years ago

“Sales team kept me informed of schedule. Installed as arranged with no problems and no unexpected extra charges. Only took a few hours to fit and test - all up and running OK”

Helpful Report

Posted 5 years ago

“Very helpful”

Helpful Report

Posted 5 years ago

“Great company, Great service. Just waiting for smart app login password and details. This could be a little faster and less confusing”

Helpful Report

Posted 5 years ago

“Phone calls and emails ignored .Photos of meters sent 4 times not being an electrician no idea what was wrong and did not find out for 2 weeks. Car was ordered and ready for collection1st Aug no use without charge box which was eventually fitted 6th Sept. Still not received the key fob promised in 2 days. The fitter was excellent,on time very professional and tidied up leaving no mess”

Helpful Report

Posted 5 years ago

“The garage that sold me their electric car did not warn me of all the hurdles I must jump, before your booked home charger could be installed. We only just made it on the appointed day, with a callout from my local electrician. Your fitter, Alan Richardson, was quite excellent, and helpful.”

Helpful Report

Posted 5 years ago

“Good timely service. Good and professional engineers.”

Helpful Report

Posted 5 years ago

“Reasonably happy with the process but then I was not left a guide for how to use the charger. After several twitter posts was told I should have been left one”

Helpful Report

Posted 5 years ago

“Relatively smooth experience. The charge point installer was very good. It would be 5 stars if not for the confusion around booking the installation which led to missing the original date. Re-scheduling was straightforward, luckily.”

Helpful Report

Posted 5 years ago

“many thanks to the BP Chargemaster team for a quick efficient application, also a big thanks to the installation engineer who carried out a very proffesional electrical installation which was very neat and tidy, top marks from Stephen and elaine at moorlands farm”

Helpful Report

Posted 5 years ago

“Very efficient service and great installation engineer”

Helpful Report

Posted 5 years ago

“Had great service from all departments. Polite ,friendly and helpful. Anne Marie was also so patient: The person who fitted it did a very good job,and was very clean and tidy Excellent service all . Thank you”

Helpful Report

Posted 5 years ago

“Excellent installation and it works”

Helpful Report

Posted 5 years ago

“The admin side was ok, would have probably given that 3 stars, but Joe, the installation guy, was excellent and delivered a five star service.”

Helpful Report

Posted 5 years ago

bp pulse is rated 3.9 based on 4,410 reviews