bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charger was fitted nice and neat, slight problem with my electrics but the fitter fixed the problem, top bloke!! Kept informed throughout the whole process. Would highly recommend this company.”

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Posted 6 years ago

“Great service, friendy & knowledgable installer”

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Posted 6 years ago

“Excellent installation by Matt. Fast efficient very tidy and very friendly”

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Posted 6 years ago

“The fitter, Paul based in Worthing was faultless, really helpful and knowledgeable 10/10. Kadiza Beghum was also very helpful, and even when the fitting time slot was change, she changed it back again very swiftly, no problems. However I found the chargemaster system a little difficult to deal with, for example, all expenses were being charged to my company, but in nearly every conversation, I was told how much the cost was going to be to me. my install date was changed after I had discusse and agreed a day / time (I work).”

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Posted 6 years ago

Hi Katy, Thanks so much for your feedback, we will absolutely pass this on to Paul and Kadiza. Sorry to hear of the confusion regarding payment for your unit. We'll look into how we can streamline this process in future. Thanks again for your comments.

Posted 6 years ago

“the process was very straight forward and the installation extremely efficient. The engineer explained everything n a very straight forward and prefessional manner ....”

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Posted 6 years ago

“Very good service.”

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Posted 6 years ago

“Everyone concerned did their job well.”

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Posted 6 years ago

“I am extremely pleased with my new home charging system and Thom your Electrician was Excellent 👍 Jeff mendel”

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Posted 6 years ago

Thanks for such a lovely review, Jeff. We'll certainly pass this onto Thom!

Posted 6 years ago

“Great Company and service could not do more when fitting the system. Even got and upgrade for no extra cost.”

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Posted 6 years ago

“Everyone has been very helpful and I love my new electric car 😄”

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Posted 6 years ago

“Scott did a Brilliant Job on the Installation”

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Posted 6 years ago

“I have more to say than csn be accommodated here, both good and not so good. Suffice to say I am hoping that my association with Chargemaster will prove as positive as I originally hoped going forward.”

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Posted 6 years ago

Hi Anthony, Many thanks for your feedback. We would love to hear more if you have a second by emailing feedback@chargemasterplc.com so we can look into this further. Thank you

Posted 6 years ago

“thought the service and installation was very good”

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Posted 6 years ago

“the charger port was put in the place we wanted. the work was carried out at the time arranged and there wasn't any mess. very good service.”

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Posted 6 years ago

“Amazing service, very helpful and amazing team from customer services to the installers.”

bp pulse 5 star review on 20th September 2018

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Posted 6 years ago

“Top service,, Clean and efficient electrical service 👏🏻👏🏻👍👍”

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Posted 6 years ago

“Installer understood and acted on my concerns ref cable routing on the front of the house (Old Georgian property)”

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Posted 6 years ago

“Very easy process and well supported throughout Engineer very pleasant did a fantastic job Would recommend”

bp pulse 5 star review on 18th September 2018

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Posted 6 years ago

“Problem free”

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Posted 6 years ago

“The installation guy we had was brilliant. So polite and helpful. Thank you”

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Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews