bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,410 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

Write Your review

Tell us how bp pulse made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor beyond belief . A company that is supposed to be at the forefront of a new era run like an inept dinosaur with employees told to lie to the customer . Would I recommend you ? No .Have I bought a single drop of fuel from BP in the 2 months it has taken you to fit the home charger ? No I am stunned at how out of touch you appear to conduct yourselves ? But then again this a government backed scheme so should I be surprised ?”

Helpful Report

Posted 5 years ago

“Informative staff and workman on site very polite and helpful, giving details of works etc.”

Helpful Report

Posted 5 years ago

“Poor service for the most part! Avoid if possible. Some individuals are ok though”

Helpful Report

Posted 5 years ago

“I was very impressed - good communication throughout the process and very helpful staff. The charging unit was installed exactly as we had requested, and on the day that worked best for us.”

Helpful Report

Posted 5 years ago

“Part of deal on my new Renault Zoe. Chargemaster great on the phone and great fitter too.”

Helpful Report

Posted 5 years ago

“Very professional and helpful throughout all the, not really easy, process!”

Helpful Report

Posted 5 years ago

“Makes charging at home easy”

Helpful Report

Posted 5 years ago

“Engineer was excellent and did a great job.”

Helpful Report

Posted 5 years ago

“Very clean tidy workman. Ensured didn't have to purchase the separate RDC I was advised was needed. Had a couple of use full tips ref charging and maintenance”

Helpful Report

Posted 5 years ago

“BP Chargemaster dealt with my enquiries in a timely and efficient way. They went on to meet my needs in fitting a charging point to my home in a businesslike way.”

Helpful Report

Posted 5 years ago

“Once all of the paperwork was completed and our photos reviewed, the service from booking the fitting and the engineer was excellent. thank you”

Helpful Report

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

“Excellent courteous and professional service. The installed unit, used three times now, works very well.”

Helpful Report

Posted 5 years ago

“Excellent service by customer services and engineer on install”

Helpful Report

Posted 5 years ago

“Other than the installation,I think the service I received was poor, my installation date was changed several times and to top it all off when engineer came to install he noticed that my fuse board was not ok ,this all should have been noticed from information I had provided. This meant that I had time off for no reason. I then had to get my energy provider in who then told me I had to get UK power network in to make an upgrade. Surely it would be better to give the correct information out at the beginning to save us all a lot of time”

Helpful Report

Posted 5 years ago

“Ordered and paid by. BMW in March 18 Installed May 19 (14 months later) and have been unable to fully charge the car by chargemaster . Tried to get someone to listen but no one interested . Very poor service uncaring uninterested response .. Hugh Scott 07920 799626”

Helpful Report

Posted 5 years ago

“Easy to use, helpful team, and knowledgeable, lovely installation guy.”

Helpful Report

Posted 5 years ago

“Telephone contact was difficult with different people having to be refreshed on the order every time I called. After that it became straight forward & engineer made it an enjoyable process.”

Helpful Report

Posted 5 years ago

“Passed to too many office staff, each giving different information, but eventually got an excellent deal and the fitter was brilliant.”

Helpful Report

Posted 5 years ago

“Installer arrived with wrong unit which caused a lot of unnecessary waiting”

Helpful Report

Posted 5 years ago

bp pulse is rated 3.9 based on 4,410 reviews