bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,410 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

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“I was told I will be sent an invoice and card payment receipt yet I am still waiting for this.”

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Posted 5 years ago

“Good manners and vigilante no problems so far the installation went very smooth the tecnition can call again A. Todd”

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Posted 5 years ago

“How long does it take to complete an installation ? Almost 125 days ! Someone is sick and someone is on holiday, and someone is no more working for the Company. End result 125 days.”

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Posted 5 years ago

“Great service, very friendly, efficient and knowledgeable engineer. Great contact via the telephone and email services too.”

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Posted 5 years ago

“My manager was not very good he was leaving so obviously not interested. Alan who installed it was brilliant. On time quick neat and explained everything very well. What service should be but so often isn’t.”

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Posted 5 years ago

“Charger seems ok. No probs though only had it 2 weeks. The rubbish part is the app. It’s very basic and seems to wrongly show charging info. Please improve the app !!!!”

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Posted 5 years ago

“Very pleased with our Chargemaster. The whole process was excellent from the first call to discuss what was needed, to the final placement inside the garage. Although the connection to the fuse box and the cabling to the garage wasn’t straight forward it was no trouble for our electrician. Very easy to use.”

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Posted 5 years ago

“The BP Chargemaster installation engineer was really courteous and professional. He took great pride in his work and did a very thorough job. All I need now is my new car to start using the home charger!”

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Posted 5 years ago

“Didn’t work from day 1 Waiting on it getting faulted now”

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Posted 5 years ago

“Very Good”

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Posted 5 years ago

“The service we received from BP Chargemaster was fantastic. From initial contact we had multiple emails and calls to discuss details as well as a site visit prior to our installation. Throughout the process including the install, which was carried out by a very experienced and friendly team, I can not praise enough. A particular thank you to Dan our installer and Hina on the end of the line to assist us with my multiple questions and clarifications. Well done. Best Mr W Haag”

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Posted 5 years ago

“Installed in terrible weather conditions nonetheless the technician remained calm and informative throughout. He did a fantastic job and was really courteous. The charging point works perfectly.”

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Posted 5 years ago

“Every thing went through very smoothly and the fitter did an excellent and clean job”

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Posted 5 years ago

“Bpchargemaster have been very professional and focussed. Both the electricians were clear and professional. They did not leave me with any concerns or tidying up.”

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Posted 5 years ago

“I was very pleased with the installation. The technician was very thorough and asked questions at the start to make sure the installation route was just as I wanted it. At the end everything was tidied up and the system explained to me.”

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Posted 5 years ago

“Good work”

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Posted 5 years ago

“Decent product and service from the guys on the phone and the installer. But:- Too many regular chase up calls. Awkward photo and document process. Charge cable is not long enough and was not properly explained, this will end up costing me a hidden £144 for an extension lead.”

Helpful Report

Posted 5 years ago

“system stopped working after 3 days of an ev ownership. no place to make contact with charge master no service to help. car not being charged and no way to make contact. in addition I have requested a receipt for the costs of installation and no response”

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Posted 5 years ago

“The staff we very helpful on the phone while arranging the installation, and Paul did an excellent job to put the point in my detached garage - took a few obstacles to bypass. Well done guys!”

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Posted 5 years ago

“Excellent service which I could not fault”

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Posted 5 years ago

bp pulse is rated 3.9 based on 4,410 reviews