bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Chargemaster representative turned up when he was supposed to, was pleasant, did a neat job, and demonstrated the charger to us before he left.”

Helpful Report

(Dan S.) - Posted 6 years ago

“excellent customer service”

Helpful Report

(Alan C.) - Posted 6 years ago

“Polite courteous,knowledgeable and excellent .”

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(James W) - Posted 6 years ago

“Very quick and clean install”

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(Marcus G.) - Posted 6 years ago

“Really good team that helped take me through the process right up to the installation engineer”

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(Pete M.) - Posted 6 years ago

“Your engineer was so competent, friendly and such a clean worker, he was prepared to listen to all our requests.”

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(Carl L.) - Posted 6 years ago

“Excellent service from phone call to fitter thankyou”

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(John H.) - Posted 6 years ago

“Matt who fitted the charger was fantastic shame the first appointment was missed!! The reason given was slightly dubious!!”

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(Matthew H) - Posted 6 years ago

“The engineer, Daniel Saunders, was extremely helpful and explained every step. The installation was very neat and tidy.”

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(Dan S.) - Posted 6 years ago

“Although the installation date was longer than first promised, the engineer who attended was very polite and attentive.”

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(Jean BIlly S.) - Posted 6 years ago

“Excellent service!! Great guy who came to attend, Scott was very helpful and did a great job.”

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(Scott R.) - Posted 6 years ago

“All the staff were very easy to deal with, the installation went ahead on the planned date and the installer did so quickly with the minimum of disruption. In all it was very efficient.”

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(Scott R.) - Posted 6 years ago

“From placing the order the charger was fitted within 10 days. The fitter turned up on time and had the charger fitted with the minimum of distruption.”

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(Paul W.) - Posted 6 years ago

“I found the whole process confusing as to which device I needed as well as the costs. What was covered vs. not. The timescales quoted for the fit was 4 hours however the job only took just over an hour. From a time management perspective a more accurate timescale it would help manage the day. The engineer on the day was fantastic, he was efficient and tidy and explained everything in detail.”

Helpful Report

(Scott R.) - Posted 6 years ago

“Professional job completed by Matt. External electrician has looked at charge masters work and was very impressed with it!!”

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(Matthew H) - Posted 6 years ago

“The installer turned up on time. He was polite and good at his job. I am pleased with the installation. On a different subject I think that Polar Instant customers should be able to charge at all of your charging points. I accept that they should pay more than Polar Plus customers.”

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(Emerson F.) - Posted 6 years ago

“Nice charging unit, however details regarding communicating from unit to phone were not automatically forthcoming.”

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(Paul W.) - Posted 6 years ago

“From the start to the finish chargemaster kept me informed more or less on a daily basis what the next step would be. The electrician that installed the charging unit phoned the day before the installation and gave me an arrival time. The electrician was on tine and the installation went smoothly.”

Helpful Report

(John L.) - Posted 6 years ago

“Quick, efficient, neat, polite.”

Helpful Report

(Neil E.) - Posted 6 years ago

“Phone staff are very helpful, and electrician was good and helpful, just need to be more supportive straight away, as he needs to understand he’s the expert and the people he’s dealing with may lack the knowledge. But please may I add he was great in the end”

Helpful Report

(Dion C.) - Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews