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bp pulse Reviews

3.9 Rating 4,413 Reviews
71 %
of reviewers recommend bp pulse
3.9
Based on 4,413 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read bp pulse Reviews

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022
Anonymous
bp pulse 4 star review on 29th June 2021
Shaun Gent
bp pulse 5 star review on 25th June 2021
HANI QAQA
bp pulse 5 star review on 23rd June 2021
Anthony Whitney
bp pulse 1 star review on 16th June 2021
Gill
bp pulse 5 star review on 11th June 2021
Anonymous
bp pulse 4 star review on 3rd June 2021
Anonymous
39
Anonymous
Anonymous  // 01/01/2019
Unnecessary demand for documents relating to my property. Poor sales procedure that failed to explain what device options are available. Completely disorganised response when my installation appointment had to be cancelled because of bad weather.
Helpful Report
(Emerson F.) - Posted 7 years ago
Hi Stephen, We're really sorry for any inconvenience caused throughout your installation application. We do unfortunately require several documents and photos before the installation to ensure that it is eligible for the OLEV grant before visiting your property to avoid disappointment. We are looking at ways to improve customer experience so appreciate your feedback.
Posted 6 years ago
After having the installation booked for three weeks the engineer turned up without the charger unit. Phoning the Chargemaster team I was told that they would be able to reschedule for the next week leaving me without a charger for my car. After I sent a sensibly worded email to senior management they came through and managed to install a charger later that day. The engineer was polite, knowledgable and left a professional installation.
Helpful Report
Posted 7 years ago
bp pulse is rated 3.9 based on 4,413 reviews