bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did the job efficiently, on time and in budget”

Helpful Report

(James W) - Posted 6 years ago

“the work was tidy”

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(Mike K) - Posted 6 years ago

“Efficient telephone and email communication prior to site visit and installation as well as a good service by engineer on the 2 visits he made.”

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(Nathan. B) - Posted 6 years ago

“Product was fitted by polite and efficient electrician. Everything was checked and is working correctly”

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(Dion C.) - Posted 6 years ago

“Far too bureaucratic a process. It should not take dozens of emails and several calls to set up installation. Surely it would be better for someone to be sent to the property to assess and advise instead of the ridiculous number of emails that went back and forth.”

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(James W) - Posted 6 years ago

“Reasonably fast response by helpful people. The process was made painless for the customer”

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(Andy F.) - Posted 6 years ago

“Excellent Service”

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(Andy F.) - Posted 6 years ago

“Excellent service especially with the communication before and during installation. The Operations team and Engineers were exceptionally professional throughout.”

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(Alan R.) - Posted 6 years ago

“Confusing emails from them at the beginning, but good job in the end by a friendly installer.”

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(Craig R.) - Posted 6 years ago

“Prompt service and all useful information provided”

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(Andy F.) - Posted 6 years ago

“Did an excellent job.”

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(Neil E.) - Posted 6 years ago

“The liaison with Head office was very good, and the engineer who came to fit the charger did a very neat and professional job.”

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(Mike K) - Posted 6 years ago

“Very helpful and super fast service”

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(Scott R.) - Posted 6 years ago

“I already had a charge point and was told I needed a new one as I had bought a newer car in the Nissan Leaf range. This was not true. The old one would have worked fine. I then have got to take my old one to the recycling centre as they did not take it away.”

Helpful Report

(Glen N.) - Posted 6 years ago

“Did a good job and put it in the best possible position. Now charges are much shorter!!”

Helpful Report

(Mike B) - Posted 6 years ago

“Pre installation team (Belinder) and installer were all great help. The whole team provided insightful and helpful advice. Really pleased with the service and they listened to my concerns and preferences.”

Helpful Report

(Mike K) - Posted 6 years ago

“When booking the date I had to change it a couple of times but they were very prompt in responding. The installation went very smoothly, the engineer was pleasant and thorough, cleaning up after himself and was very open to my questions. I had confidence that he knew what he was doing.”

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(Neil E.) - Posted 6 years ago

“Service and fitter was some of the best I have dealt with.”

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(Neil E.) - Posted 6 years ago

“Excellent service. The engineer, called Kumar, came within 24 hours of my booking the appointment and he was finished in 2! He kept me fully informed of what he was doing. When he had finished he carefully explained how to operate the charger and left the site clean and tidy. Very impressed.”

Helpful Report

(Kamar I) - Posted 6 years ago

“Friendly, efficient service. Neat installation with no mess.”

Helpful Report

(Glen N.) - Posted 6 years ago

bp pulse is rated 3.9 based on 4,413 reviews