bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,410 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from the installation engineer. All rubbish removed and a very tidy installation”

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Posted 5 years ago

“On-time, professional, and tidy installation. Installations engineer did a fantastic job. Thanks”

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Posted 5 years ago

“Excellent service from the fitter, very thorough, tidy and helpful in answering questions.”

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Posted 5 years ago

“A big problem is most of your chargers in London are in Q park car parks so to charge vehicle costs £15 minimum car park charge for a £3 vehicle charge”

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Posted 5 years ago

“The installation was carried out on time by the engineer who installed in the location agreed, if a niggle was to be apportionedit was the new meter box was fitted in the external meter box not from the consumer unit. Still it's a good product all round.”

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Posted 5 years ago

“Was really impressed. The engineer made sure all the cabling was as unobtrusive as possible.”

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Posted 5 years ago

“Excellent service I requested a survey which answered all my questions. The subsequent fitting was completed to a very high standard. All went well with no difficulties.”

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Posted 5 years ago

“If we’re talking about our Home Charge Unit, then it’s been great, thank you, but I’m not so impressed about the lack of available information on electric charging facilities out in the big wide world, or even just the rest of Britain!”

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Posted 5 years ago

“Really happy with the service. Communication wasn't always the best, but the installer turned up ontime (actually a little early) did a very neat installation.”

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Posted 5 years ago

“Great work by Dan who installed my Charging point !”

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Posted 5 years ago

“My experience in using Chargemaster has been very good indeed. Right from the outset the correspondence I had with Kadiza Begum at the Luton was clear, timely and concise and I was reassured that the process was going to go smoothly. As for the actual installation process, I cannot speak highly enough of your service engineer Marcus Gaves ( I thinks that's his surname) he was such a lovely guy, he explained the installation process, accommodated my desire to have the internal wiring where I wanted it and was just so professional. I'd mark him as a 10 out of 10 no problem. Thanks Paul Nolan.”

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Posted 5 years ago

“The installation engineer was fantastic. Really went the extra mile”

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Posted 5 years ago

“Good installer, job done”

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Posted 5 years ago

“Lovely people, but the process and follow up is poor. Who knew getting an outdoor socket could be so complicated. It was easier to buy the car than it was to get the charge point. Bearing in mind the total cost is £1000 (albeit £500 government subsidy) didn’t feel like value for money. The fitter was great.”

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Posted 5 years ago

“The electrician was helpful, tidy and quick. Everything works faultlessly.”

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Posted 5 years ago

“CHARGEMASTER WERE EXTREMELY EFFICIENT ALL THROUGH PROCESS. THE INSTALLATION WENT SMOOTHLY”

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Posted 5 years ago

“The charger does as expected. Works great.”

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Posted 5 years ago

“My experience with BP Chargemaster was essentially very good. They are very efficient albeit they must be facing increasing demands for their services. However things necessarily took longer than I initially thought it would. There were a number of technical issues to resolve and they probably vary from one installation to another. I was given some options which meant I had to explore options which would have to be provided by either my electricity supplier and distributor. In the end I got an electrician to visit and he came up with a better, quicker and cheaper option. BP chargemaster could do with considering this option as I could imagine others might not have spotted this 'shortcut'.”

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Posted 5 years ago

“Having upgraded to 7KW for my new car it charges in half the time, delighted.”

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Posted 5 years ago

“Very easy to use, even in the rain! I’ve only had it a few weeks, but no problems so far.”

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Posted 5 years ago

bp pulse is rated 3.9 based on 4,410 reviews