bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,410 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

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“Excellent service, very happy”

Helpful Report

Posted 4 years ago

“Installation etc first class. Device functions really well most of the time. Only gripe is that it occasionally refuses to work and needs rebooting.”

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Posted 4 years ago

“very good service electrician that fitted our charging station was excellent!!”

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Posted 4 years ago

“very efficient”

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Posted 4 years ago

“Approximately 5% of attempted charges is unsuccessful”

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Posted 4 years ago

“The Chargemaster has been working perfectly since it was installed. I was very happy with the installation work - on schedule, and very neat and tidy cabling.”

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Posted 4 years ago

“Chargemaster unit nicely fitted but sometimes it comes up with a “ongoing checks” message in the car and the only way to get the car to charge is to turn the Chargemaster unit on and off again, which is not ideal”

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Posted 4 years ago

“Quick seamless fitting. Neat unobtrusive unit.”

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Posted 4 years ago

“It keeps switching off and won't go back on unless I switch off at fuse board. I have sent emails to companie as on night shift and heard nothing back from you”

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Posted 4 years ago

“Installation and planning was excellent, however. The unit works for manual charging but does not work for scheduled charging, I require the unit to make scheduled charges in relation to my British Gas EV tariff between 12:00-5:00, the unit and the chargemaster app do not provide accurate information, this is being looked into and chargemaster have identified a fault on the units that they are looking to fix. Key Issues No confidence when scheduled charging takes place as the data in the app is miles apart from reality, It has recorded my vehicle as charging for more than 24 hours when I was out at work all day. It has recorded negative duration's of charge periods, how? If they can sort out the software problems out this unit and the app should be fine but for now avoid”

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Posted 4 years ago

“Have had the unit fitted. It doesn’t work and shorts out half my kitchen whenever I use it.”

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Posted 4 years ago

“Very knowledgeable and helpful. We couldn't have managed without the help of the the lovely Charge master staff.”

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Posted 4 years ago

“As a new ev driver I was unsure over the process of having a home charger installed. I tried to speak to a few companies with no real answers or idea of lead time. I found BP Chargemaster very knowledgeable and helpful (Belinda from customer services) on what was required. Installation was offered in 4 days. The engineer who fitted the unit was great, there was an issue finding a good earth so she had to come back the next day but I am very happy with the results.”

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Posted 4 years ago

“order processed and delivered as promised.”

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Posted 4 years ago

“Although it took a while to get a response from any email or forms sent , once the process was started it was really easy and fast , and the unit works a treat . The fitter was very helpful .”

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Posted 4 years ago

“Absolutely excellent service. Completely faultless. Will recommend to everyone. Five star service. Thank you Nathan.”

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Posted 4 years ago

“So far it’s worked perfectly”

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Posted 4 years ago

“Easy to use, looks smart, pleased with the result”

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Posted 4 years ago

“Took a while to arrange the installation but happy with the result.”

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Posted 4 years ago

“it was hard work deal with them”

Helpful Report

Posted 4 years ago

bp pulse is rated 3.9 based on 4,410 reviews