bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,410 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

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“Effortless transaction, friendly and knowledgeable installation engineer, I would recommend to anyone, done quickly even during lockdown”

Helpful Report

Posted 4 years ago

“Really great installation by the engineer. Very neat and tidy. Charger working as it should. The app is a little bit of a pain because you have to cut and paste your login details but seems to be charging at the set times so all good.”

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Posted 4 years ago

“Excellent service. Installer clearly indicated all steps of the install process. Thoroughly professional all round.”

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Posted 4 years ago

“Excellent service. Professional installation.Works perfectly”

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Posted 4 years ago

“Everything pre-order questions to final instalation was in my opinion perfect They took onboard I didnt want them drilling holes all the way back to the fuse box so they installed a RCD box outside near the mains inlet BTW - your questions about delivery are not valid its an install service”

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Posted 4 years ago

“BP Chargemaster is a excellent company to deal with. I needed a charging point for my car and was recommended by my dealership. I am able to set a timer on the app supplied to take advantage of cheaper electric times. The app has to be signed in every time you use it. BP Chargemaster issued all the relevant paperwork and the fitter that carried out the installation was first class to the point of being a perfectionist. I very highly recommend this product and the seller.”

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Posted 4 years ago

“The pre-installation information providing was very painful, but the actual installation was great”

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Posted 4 years ago

“Fitting was great. The process of arranging fitting and completing the forms required was pretty poor.”

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Posted 4 years ago

“Far more paperwork than we envisaged. Held up by virus and change of our contact but installation went well and on time.”

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Posted 4 years ago

“Second unit first faulty. No response from customer service to reset the app.”

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Posted 4 years ago

“No problems, fulfills the charging adequately.”

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Posted 4 years ago

“BP Chargemaster were excellent from first point of contact to day of install. They provided fantastic help and support through out a difficult period, due in part to over coming C19 delays and restrictions. Compounded my satisfying a difficult developer trying to impose restrictions way out site of the covenants. On the day the install engineer was excellent ensure he gave full consideration to C19 guidelines and overcoming a tricky cable pull. All in all fantastic from start to finish.”

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Posted 4 years ago

“Efficient installation and works like a dream.”

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Posted 4 years ago

“We had some problems with the application forms and had to resubmit several times. The staff were helpful however and the installation has gone well and the charger does all it was promised to do.”

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Posted 4 years ago

“Installation was ok, but took a long time to get a date. App doesn’t work.”

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Posted 4 years ago

“Had a second charger fitted July 2020. With my first charger the team that arranged fitting were efficient and on the ball. 2 years later when I had a problem with the unit, it was replaced within days. This time was awful experience from an admin perspective. This is mainly due to very poor communication with regard to one admin person responding to email and their colleagues having to pick up their work. The fitter however was brilliant and did a great job. I've given an average review as I did think it fair to give a very low star rating because of one person. Thank you to the majority of people at chargemaster who do a brilliant job.”

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Posted 4 years ago

“Impressed with speedy installation, very easy to use - thank you”

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Posted 4 years ago

“Very neat installation.”

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Posted 4 years ago

“Fitted no problems”

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Posted 4 years ago

“Very good service indeed. The fitter was prompt, clean and efficient. The charger works as predicted so I have no issues of concern at all. They knew what to expect from photos so there weren’t any bad surprises for anyone. Well done BP Chargemaster.”

Helpful Report

Posted 4 years ago

bp pulse is rated 3.9 based on 4,410 reviews