bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,410 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and professional fitter. Job well done.”

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Posted 5 years ago

“all as agreed.”

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Posted 5 years ago

“The unit has to be reset 3-5 times a week for it to connect to the car. Sometimes it connects automatically other times have to reset at the trip switch bu turning power on and off”

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Posted 5 years ago

“Good overall experience getting a charge point installed, had to chase a little, but felt it was done professionally”

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Posted 5 years ago

“A professional service throughout from planning to execution. Service rep was particularly helpful and accommodating.”

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Posted 5 years ago

“Guys were very helpful and thorough”

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Posted 5 years ago

“Happy with the neatness of the installation of the charger point, however, recently observed that the rails in the consumer unit were left excessively long allowing them to become partially trapped. (This has been rectified). I also am experiencing the charger “locking up” and not charging my vehicle till I perform a reset by powering the charge point down and back on again. This is not know till I get in to drive the car to find it hasn’t charged! The app for monitoring and controlling the charge point will not connect despite following the emailed instructions to the letter. To date I have not been able to resolve this with chargemaster.”

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Posted 5 years ago

“Very efficient. Work completed very quickly.”

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Posted 5 years ago

“It’s a life changer”

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Posted 5 years ago

“Very prompt and efficient service.”

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Posted 5 years ago

“BP Chargemaster provided a helpful and efficient service.”

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Posted 5 years ago

“The 7kw Charger Unit is an excellent product. The App supporting usage, cost and "saving" against fossil fuel is useful. The hardware is reliable and I look forward to a roll-out of lutra-fast chargers units in the North of England”

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Posted 5 years ago

“Does exactly what it says on the tin. Very happy”

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Posted 5 years ago

“guy who fitted it was great”

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Posted 5 years ago

“The whole process was officious, inflexible and tedious. Trying to provide the amount of electrical information & photos became a joke. If only the person dealing with our case had mentioned that you were able to send an engineer for a prior survey would have solved the problem. Instead we were asked to get our own electrician to report on the information required. Please make your process user friendly-after all you are simply providing a electrical charging facility not some nuclear installation!”

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Posted 5 years ago

“Very happy with the 7KW charger purchased for my I-Pace”

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Posted 5 years ago

“Initially problems with the installation date being cancelled the day before, but once installed the product is easy to use and works well”

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Posted 5 years ago

“This installation has much improved the usability of my electric vehicle, halving the charging time. The installation was swift, very neat and the administration was straightforward and simple. Both the office staff and installation electrician were first class.”

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Posted 5 years ago

“Poor service overall poor communication, set up process is too long. Had to send paperwork twice. Different departments asking for the same info when already sent. Repeatedly asking for site photos after THEIR engineer had been to survey. Extremely poor service when reported a fault on the unit, Had to call them 3 times in one week as nobody got back to me. Will never use again”

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Posted 5 years ago

“Charged fitted and working all as expected!! Fantastic!!! Thank you all involved.”

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Posted 5 years ago

bp pulse is rated 3.9 based on 4,410 reviews