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CharlesTed Reviews

4.2 Rating 53 Reviews
77 %
of reviewers recommend CharlesTed
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Phone:

01743 211384

Location:

Unit 52a,
Atcham Business Park,
Shrewsbury
Shropshire
SY4 4Ug

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CharlesTed 5 star review on 31st August 2023
Elizabeth Lloyd
CharlesTed 5 star review on 22nd August 2023
Silvana Ruddle
CharlesTed 5 star review on 18th August 2023
Tracey Mills
CharlesTed 5 star review on 10th August 2023
Sue Smith
CharlesTed 5 star review on 4th August 2023
G Watson
CharlesTed 5 star review on 27th July 2023
Karl Marshall
CharlesTed 5 star review on 25th July 2023
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
Really happy with the baskets. Communication with CharlesTed was first class. Thankyou so much
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Posted 1 year ago
Lovely bowl which I bought as a birthday present. Hadn’t realised it would take over 2 weeks to arrive and had to chase for updates. Would recommend but would also mention it may take some time to arrive.
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Posted 1 year ago
Sadly poor customer service. Long delay between order and item received. Had to chase several times. Product good but sadly won’t buy again .
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Posted 1 year ago
Gorgeous items beautifully packaged fast delivery
CharlesTed 5 star review on 10th August 2023
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Posted 1 year ago
I ordered Aria small vase together with 5 stems of eucalyptus. Arrived quickly and I'm really pleased with my purchase. I was a bit concerned that the eucalyptus looked fake as it does in some shops but it is fantastic quality and looks like the real thing. Would highly recommend and have no hesitation in buying from Charlested in the future
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Posted 1 year ago
Fantastic vase it looks amazing and is great quality. Looks amazing in my country core vibe of a house. Love this site and will definitely be buying again.
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Posted 1 year ago
Super pleased with the jug! Took a bit long to get it . But worth the wait. Have recommended you to friends etc.
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Posted 1 year ago
I have several pieces from Charlested always excellent quality and well packed. I will be getting more as the items are so unusual I like things that other people don’t have,
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Posted 1 year ago
Pleased with my order and would use again. Only problem I had was it wasn't packed very well and arrived nearly flat. Item was not damaged. Only had tissue round it in much too large box for the item.
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Posted 1 year ago
I can’t praise this company enough had a few purchases and they come so well packaged and quick, with small company’s it’s nice to get a thank you email and real appreciation, I think I’ll be buying more !!!!
CharlesTed 5 star review on 4th August 2023
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Posted 1 year ago
I purchase a beautiful bobble vase. It arrived well packaged and with great care. I love the vase very much, it was bigger than I expected and it arrived in excellent condition. I need another vase for my other reception room so I will definitely purchase another style vase from Charles Ted later on in the year and when the time is right.
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Posted 1 year ago
Very helpful staff getting my table to me and very fair on price difference in the sale Thankyou for my fab table
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Posted 1 year ago
Hi Kate It might be a better idea to ask for a review when and if my order is eventually delivered
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Posted 1 year ago
Speedy delivery, thank you very much 😀
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Posted 1 year ago
I absolutely love CharlesTed not only for the items I buy but the the easy to use website and app that I just love looking through like a book of an evening The items I have previously purchased are of a fab quality and look so great in my rooms I’m still learning how to organise and display the items iv purchased but the imagery and styling on the website is more than enough inspiration for me I’d absolutely recommend charlested a few of my friends have since purchased items after seeing my purchases I would like the thank all the team at Charlested for I think the best customer service iv ever had I mean 50 out of 50 guys even with all the issues I seem to have with delivery guys no fault on your side you have been amazing in dealing with my issues so as far as I’m concerned you can’t make further improvements as your already there and a special thanks to you Kate on the conversions we have had you have been so understanding and helpful I can’t thank you enough and wish you every success in your business and rest assured I will be continuing to shop with you and will definitely keep spreading the word long winded review but had to be done shop at charlested guys can’t beat it
CharlesTed 5 star review on 27th July 2023
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Posted 1 year ago
Always super looking pieces and always packaged superbly
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Posted 1 year ago
Beautiful solid drawers. They are perfect for my son’s bedroom
CharlesTed 5 star review on 25th July 2023
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Posted 1 year ago
Unfortunately I am only in receipt of half of my order, I have a lamp shade but the base has go one missing, the customer service desk were very nice but the situation hasn’t yet been resolved and I’ve had nothing proactive communication from CharlesT to inform me of next steps, I’m sorry this has to be a disappointing review. It as you can imagine I’m left wondering what’s going to happen next.
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Posted 1 year ago
Lovely products which have worked well in my home.
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Posted 1 year ago
I've purchased quite a few items now, and while the products are wonderful, what I'm most impressed with is the customer service. When I emailed the team about a recent order which had since gone in the sale, I thought their response and level of customer service was some of the best I have ever recieved. The team are professional and friendly and went above and beyond what I expected in their response. I would absolutely recommend this company for their products, but above all, their customer service.
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Posted 1 year ago
CharlesTed is rated 4.2 based on 53 reviews